Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool

Choose dates to view prices

Where to?

Dates

December 2025

10

January 2026

View from room - Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive (Cancun)

Outdoor pool, pool umbrellas, pool loungers - Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive (Cancun)

Couples treatment room(s), sauna, hot tub, steam room, body treatments - Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive (Cancun)

Exterior - Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive (Cancun)

The Turquoize at Hyatt Ziva Cancun offers an all-inclusive adults-only experience near La Isla Shopping Mall. Guests love the helpful staff, beach cabanas, and loungers on the pristine shoreline. All-inclusive amenities ensure a complete vacation experience.

VIP Access

Exceptional

Popular amenities

Hot tub
Bar

₹74,033 total

includes taxes & fees

12 Dec - 13 Dec

Get more when you're a member

Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Learn more

Room options

Check availability for these dates

Tonight

Dec 10 - Dec 11

Tomorrow

Dec 11 - Dec 12

Free minibar, in-room safe, desk, blackout curtains

Turquoize Ocean Front Master Double

Very good

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout curtains

Bathrobes

690 sq ft
Ocean view
Sleeps 4

Turquoize Sky Ocean Front Master Double

Very good

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout curtains

Bathrobes

689 sq ft
Ocean view
Sleeps 4

Turquoize Sky Ocean Front Master King

Exceptional

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout curtains

Bathrobes

689 sq ft
Ocean view
Sleeps 3

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout curtains

Bathrobes

690 sq ft
Ocean view
Sleeps 4

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout curtains

Bathrobes

690 sq ft
Ocean view
Sleeps 3

Turquoize Ocean Front Master King

Exceptional

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout curtains

Bathrobes

690 sq ft
Ocean view
Sleeps 3

About the area

Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

Gaviota Azul Beach - 3 min walk - 0.3 km
Cancun Convention Center - 9 min walk - 0.8 km
Plaza Caracol Mall - 11 min walk - 0.9 km
Forum Beach - 11 min walk - 0.9 km
Caracol Beach - 12 min walk - 1.0 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

‪Vips - ‬6 min walk
‪Lobby Bar - ‬4 min walk
‪Tradewinds - ‬1 min walk
‪The Club Lounge - ‬1 min walk
‪El Mercado - ‬1 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Close to Hotel Zone Beaches and Gaviota Azul Beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provides 2 poolside bars, a corner/local shop and a rooftop terrace. With a beachfront location, beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a body scrub or a facial at Zen Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers yoga classes and fitness classes; other things to do include beach volleyball, scuba diving and snorkelling. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

You'll also enjoy perks such as:

An outdoor pool, along with sunloungers and pool umbrellas
Free self-parking and valet parking
An outdoor tennis court, 1 meeting room and concierge services
A gift shop, a billiards/pool table and a lift
Guest reviews give top marks for the beach locale and helpful staff

Room features

All 160 rooms feature comforts, such as private outdoor hot tubs and 24-hour room service, in addition to perks, such as furnished balconies and laptop-compatible safes.

Other amenities include:

Bathrooms with rainfall showers and designer toiletries
48-inch flat-screen TVs with digital channels
Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorised water sports are included.

Lessons/classes/games

Aerobics

Cooking

Pilates

Entertainment

On-site entertainment and activities

On-site live performances

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

Pool
All-inclusive
Spa
Parking included

₹101,710 total

includes taxes & fees

16 Dec - 17 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

2 poolside bars
5 bars/lounges
8 restaurants
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Bastille - Adults only
Lorenzo's
Punta Vista
The Moongate
Tradewinds

Things to do

Beach volleyball
Billiards/pool table
Fitness classes
Full-service spa
Gym
Hot tub
Outdoor pool
Outdoor tennis court
Parasailing
Sauna
Scuba diving
Snorkelling
Steam room
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Business centre
Meeting room

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa open daily
Spa treatment rooms
Steam room

Accessibility

Lift

More

At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local artist showcase
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

48-inch flat-screen TV with digital channels
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Free daily newspapers
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Renovations and closures

The following facilities or services will be unavailable from August 4 2025 to December 5 2025 (dates subject to change):

One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 18 years old are not permitted at this adults-only property

Guests under 17 years old are not allowed in the spa

Property is also known as

Turquoize Hyatt Ziva Cancun Resort

Turquoize Hyatt Ziva Resort

Turquoize Hyatt Ziva Cancun

Turquoize Hyatt Ziva

Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property

Turquoize Hyatt Ziva Cancun Adults All Inclusive

Turquoize Hyatt Ziva Adults All Inclusive

Turquoize at Hyatt Ziva Cancun Adults Only

Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Turquoize at Hyatt Ziva Cancun

Turquoize Hyatt Ziva Adults I

Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool. One of the swimming pools will be unavailable from August 4 2025 until December 5 2025 (dates subject to change).

How much does it cost to stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on 12 Dec 2025 start from ₹74,032.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes and more.

Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is just steps away from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 15 minutes.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Wayne

9 Dec 2025

Liked: Cleanliness, amenities

Can’t say enough about this amazing resort. My wife and I are bought celiac They went above and beyond to cater for our needs and the food was amazing The pool on the beaches are the next level. Organizing trip for next year.

Stayed 5 nights in Dec 2025

10/10 Excellent

Lucia

17 Nov 2025

Liked: Cleanliness, amenities

Everything was amazing from beach views, food, service, would definitely go back! Made our one year anniversary very memorable!

Stayed 3 nights in Nov 2025

8/10 Good

Osama

19 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall great experience and friendly staff.

Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

27 Aug 2025

Very nice clean resort and the staff was exceptional and very friendly

Stayed 4 nights in Aug 2025

10/10 Excellent

Mukeshkumar

9 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing Stay

Stayed 2 nights in Jul 2025

10/10 Excellent

Melaine

17 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing! One of the best hotels I have ever been to!

Stayed 3 nights in Aug 2025

10/10 Excellent

Johan

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service

Stayed 5 nights in Aug 2025

10/10 Excellent

jorge

15 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

beaches

Stayed 2 nights in Aug 2025

8/10 Good

Matthew

26 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

The service was great. I had Adrian and Yael who were my butlers and delivered excellent service. The turn-down service and housekeepers were also excellent.

Stayed 3 nights in Aug 2025

8/10 Good

Simone

22 Aug 2025

Liked: Cleanliness, staff & service, amenities

The Butlers Liliana & Helena were incredibly friendly and helpful and did an outstanding job making our stay a dream vacation! The Hotel was also very accommodating to our needs. The views were beautiful and the food was amazing. All facilities were very clean! We were disappointed that the infinity pool was under renovation, but we had a great time at the beautiful private beach, the Cabana and the pools!

Stayed 7 nights in Aug 2025

10/10 Excellent

Karon

19 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The flute was top of the line, fresh hot, and delicious

Stayed 3 nights in Aug 2025

10/10 Excellent

Nick

17 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service staff exceeded our expectations every step of the way.

Stayed 3 nights in Jul 2025

10/10 Excellent

Siraj

24 Jun 2025

Liked: Cleanliness

Awesome facility.

Stayed 5 nights in Jun 2025

8/10 Good

John

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I think this is a 4.5 star property. Location is great with 2 beaches, great views and little seaweed. Staff is wonderful, friendly, helpful and engaging. Room was nice. Great view, clean and comfortable. Dining option in the resort were far better than I expected. I'm a foodie and the menus, preparation and quality were the best I have had at al all inclusive in Mexico/Caribbean by far. Seafood was fresh and well prepared. Mexican option were great (although dumbed down for the American palette unfortunately, but forgivable). Drinks were very good as well made with real liquor and had great variety.

Stayed 4 nights in Sep 2025

10/10 Excellent

David

17 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible

Stayed 4 nights in Jul 2025

10/10 Excellent

ZONG YUAN

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good service, good foods and staff are very friendly!

Stayed 1 night in Apr 2025

10/10 Excellent

Datwan

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is majestic, welcoming and caters to family and adults only. This property is the perfect combination fun and private at the same time. The variety of eating area's is phenomenal. The staff is friendly and ready to assist at any moment. The resort is located in the Hotel zone which is extremely safe in the day time and at night due to the high presence of police. My wife and I are planning a family trip for 2026. Will definitely recommend this resort to anyone who ask.

Stayed 2 nights in Aug 2025

10/10 Excellent

ZONG YUAN

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good service, good foods and staff are friendly

Stayed 5 nights in Mar 2025

10/10 Excellent

Andre

10 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 3 nights in Jun 2025

10/10 Excellent

Abigail

6 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots of food options and great staff. Upon arrival, be aware that there may be marketing opportunities presented by a third-party company within the hotel, which somewhat wasted our time. Unfortunately, I forgot the name, but it ends with 'Collection.' Otherwise, everything else was amazing, and this establishment certainly does not hold back on quality. We will be back soon.

Stayed 4 nights in Aug 2025

10/10 Excellent

Jocelyn

30 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had an amazing stay! Our room was on the adults only side. Many restaurant options and events. Make sure you visit south beach. Only thing I would advise is staff to vacuum/mop the hallways on the 7th floor.

Stayed 3 nights in Jun 2025