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"Want to start off my saying the staff at this resort is top notch .. everyone was very friendly , most would remember your name . Pool - older but never had to fight for a chair , clean .entertainment staff was energetic , hospitable and amazing .. top mentions to Carlos , Carmen , Norma but all were great ! Room - LOVED my marina view which I didn’t think I would enjoy versus ocean but it was incredible .,the first resort the AC was almost Too cold . Food - well done for AI .. the servers in the restaurant all hustled their butts off to make each meal perfect . Food was good with many options . I just wish churros were available everyday !! Suggestions - please invest in updating the fitness center .. much , much too small- any more than 4 people and were tripping over each other and dumbells were always in use and it was busy everyday .. make the facility twice as big , two complete dumbbell racks are needed along with new machines . ( leg machine and cables were the only updated pieces ) Also a night time or really early snack shack would be great for grabbing something before breakfast opens at 7 for catching early flights or those who wake up really early .. "

"Everything was great. Had a flat tire on the rental car and they helped. Couldn’t last arrange for a shuttle to the airport with more than 24 hours notice though. "

"We booked an all-inclusive through expedia. Flight was cancelled the morning we were to leave. We’re left hanging with no room and neither expedia or the hotel offered us a room. Had to pay out of pocket. We spent over & above with spa packages & meals throughout the week. Hotel couldnt even give any discount & soaked us to stay one more night for next flight out. Very disappointed. Food was mediocre at best as well. Would never stay again. "

"Staff was great. The rooms are a bit dirty food was not good "

"Fantastic place and incredible people ready to help you to have fantastic time during the stay. There is always room for improvements, like having refreshing smells in and around restrooms and closed areas. "

"Everything was much better than what I expected. "

"Rooms very clean .Staff friendly and respectful Property extremely clean Pools wonderful David waiter at Blue restaurant wonderful Ice cream shop wonderful but hours too short Would be nice to have ice cream after supper Entraitment was lacking in the evenings for families and teens Overall I had a wonderful stay "

"The staff was absolutely amazing. Not only were "

"Nice pool area. Some people put down towels early to reserve. Staff will move if they don’t come back within an hour. Staff we friendly and helpful. Food was great. Service was great. They try to get you to join the club, but are not too pushy if you tell them up front you don’t want to join. Non-smoking resort. Only place to smoke was a smoking area near the front gate. "