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"The room is clean, the staff is helpful, and the hotel is located at a convenient spot. The continental breakfast is very frugal, not like a continental breakfast would really be."

"I've stayed in literally thousands of nights in hotels - hundreds in Hilton brands. This was by far the most disappointing stay of all. I'm not a terribly picky traveller, but when my family and stayed at this hotel while in town for a funeral, It landed at the top of my very short 'never go again' list. The only redeeming factor was the young man who checked my wife and I in - pleasant, fast and tremendously helpful in explaining how the app worked. We were there for two nights. The eggs, bacon and sausage in the buffet breakfasts were cold. The "lemon-lime water" which sounded like a refreshing sugar-free option was just sweet lemonade. The water in the pool was cold. Not cool - but cold. When we came back from the celebration of life after the first night, we were surprised the room hadn't been serviced. When I called the front desk about hit, the man who answered just replied with "well, did you ask to have it serviced?" That stunned me, then he followed with, "It's Sunday and housekeeping has gone home anyway, so we can't do it until tomorrow..." I wasn't happy. I hadn't made a huge fuss about things, although I was clear that I was disappointed. The next day, the man who had checked me in originally, made a point to apologize for the room service, but by then it was too late. I hope this isn't Hilton's new standard of service. "

"The staff were friendly and welcoming. I loved the 24 hour coffee/tea station. It was perfect to grab a quick tea on your way in or out. Great stay!"

"Friendly staff. Very clean and comfortable beds. "

"asked to change bed sheets… just made the bed with same sheets"

"Rooms were clean and hotel was nice. Unfortunately for us, we booked for the pool and was not notified ahead of time that the pool was going to be closed. Very disappointing."

"Was dissapointed that breakfast is not included. It is a priority for me when working away from home."

"Over a course of a week, we stayed here twice (mid week we had checked out since we were spent a couple of days in another city a few hours away). The first stay was very good. The room was very clean, and the staff super nice. We arrived early in the morning after coming off a red-eye flight, and the check-in clerk kindly offered their breakfast to us. A nice touch. The 2nd stay we were assigned a room that was not clean at all. There was hair on the bathroom floor. In fact, we can tell the entire room had not been vacuumed. The only other minor complaint is the coffee at breakfast. The food served was pleasantly good, but the coffee was horrible. Suggest them to change their coffee supplier. Overall, a good hotel and would recommend anyone to stay there when visiting Brampton. "

"Poor amenities according to charges "