Santa Maria Novella Hotels

The hotel in a quiet part of town, easy walk from center of town. Breakfast was plentiful and very good. Service very courteous and helpful. Good internet connection. I would go back again.

Walking out from the terminal to your right you will see the hotel, perfect lacation for one or two nights. Breakfast was excelent and very clean. Room were perfect, lovely.

The Best Western Rivoli is an easy walk from the train station and close to many attractions. The hotel is full of character and it is a lovely place to stay. There are some nice touches around the hotel. We stayed for 4 nights but unfortunately we were too busy to take advantage of the large Jacuzzi area. The breakfast was varied and buffet style. The chocolate croissants are fab!! The waiters were polite and helpful. Unfortunately on arrival, the room we had requested was unavailable and we were given 2 single rooms for the night. The reception staff went out of their way to make things right for us and we were upgraded to a suite the following day, which was fabulous. The beds in the suite were more comfortable than the single ones. Reception also contacted the Uffizi for me when I somehow booked my tickets for the wrong day! Again this was sorted quickly with a smile. I have to mention Daniele who was particularly helpful and professional. The WiFi isn't free for hotel guests at the moment but hopefully will be soon. The rooms and hotel areas were clean and well kept. I would definitely stay here again and recommend it to others.

Because the American Embassy is on the block just east, the street facing the Arno is blocked off to vehicular traffic. Thus, only the west face of the hotel (with a few rooms) has any exposure to traffic noise and not much of that as it is a side street. In addition, all the rooms are all on the fifth floor. No great nearby restaurants, but the walk to better ones will do you good. No internet access, but Florence has internet storefronts (no coffee, however) and the staff will gladlly look up train schedules, etc. Looking to return.

A great place to stay if you are the kind of person who doesn't call room service every five minutes. Basically like you live in Florence and you have a nice mom who comes in and straightens up your room and fixes you a light breakfast. Fantastic place. The young lady who came in every day spoke clear English and had a good sense of humor.

I spent 3 nights at the hotel. The staff are eeally helpful. The rooms are lovely big rooms with a homely feeling combined with good taste in decor. loved the balcony and big windows. The hotel is in a really convienient location if your traveling to different parts of Italy by train during your trip as it is just opposite the main station in Maria Santa Novella. Very Central to everything in Florence. I made a good choice to stay there! Florence is amazing too!

We had a very nice experience at this hotel. The receptionist was very helpful and efficient in getting us checked in as well as making reservation for out taxi very early morning the following day (meaning 4:45AM). He even try to arrange a "capuccino" as we were leaving the hotel before breakfast is served. The room was very clean and comfortable. Towels are of good quality, water pressure is appropriate. The location is noisy but we knew that so it was OK.

The staff was outstanding. The free breakfast included a selection of meats and cheese, breads, hard boiled eggs, cereal, fruit, and the usual drinks.