Santa Maria Novella Hotels

Very welcoming, clean hotel a stone's throw from S Maria Novella train and bus station. Excellent staff. Room + ensuite adequate size and well-equipped. Breakfast as good as you get in Italy: ham, cheese, toast, rolls, croissants, jams, juice, fruit salad (tinned) tea/coffee etc. Although there is a lot of traffic in the morning, double glazing and shutters keep it out completely (Our room was on the front) Aircon provided - not needed in October when we were there. 10 mins walk from Duomo and city centre. Lots of little reasonable restaurants nearby, including one recommended by the hotel which was excellent. (the hotel gave us a 12% discount card)

The staff was outstanding. The free breakfast included a selection of meats and cheese, breads, hard boiled eggs, cereal, fruit, and the usual drinks.

The hotel met our needs perfectly. We needed a hotel in close proximity to the Airport in Florence. The staff was very cordial and friendly and tried their best to help us in any way. The young lady at the front desk, Elena, was especially helpful in assisting us, printing out our boarding passes and giving us directions to the airport and nearby restaurants. The early a..m. continental breakfast was very nice, and we felt very comfortable leaving our luggage in the car overnight because of the secure parking. We would stay there again! The Bennetts Sacramento, California

It was a terrific hotel. The people behind the counter were super friendly and helpful. I loved the hotel room. It was a terrific price too.

The hotel is right next to both the train and bus stations which is good, however the area around the stations is one of the less beautiful areas of florence. The rooms were fine nothing fancy, has all the basics... but above all the service was AMAZING!!!!! Its owned by a family, the grandmother is very friendly and the son is hard working, they really invited us in and answered all the questions we had, would definetly recommend this place.

Great hotel in an perfect location. Close to everything including the train station. Room was clean and spacious. Staff was friendly and helpful. Breakfast had lots of options every morning. Would stay here again.

On arrival the lady who checked us in was very helpful and told us we had been upgraded from a standard to a luxury suite, so we were v excited to see the room. We had 2 bathrooms including a jacuzzi bath, a living room with an integrated kitchen and a good size bedroom & balcony. We also had a large complimentary bottle of water which is always nice. Both nights we went to the bar for drinks to take back to our suite - both times we had a very helpful bar-man called Sami who kindly brought them to our room. The only thing that could have been better was the gentlemen who checked us out early on Sunday morning, unfortunately his English was poor so it took quite some time to check out - apart from that it was a very pleasurable stay & we would definately go back, especially when it is across the road from Firenze SMN station!

I had a wonderful stay at Hotel Embassy. The people working at the reception desk were accommodating and very helpful in showing me how to get around Florence. The hotel room I was in looked very well-kept and secure. The bathrooms are big in terms of square footage. Breakfast here is free and very tasty! There is free WIFI in the rooms but sometimes, it isn't very strong. Location wise, it is excellent. You can pretty much walk from Hotel Embassy to the train station, the bus depot, Museo dall'Accademia, Duomo Cathedral, Piazza dell Signoria, and the main shopping district. I would recommend this hotel to anyone planning to visit Florence.

I spent 3 nights at the hotel. The staff are eeally helpful. The rooms are lovely big rooms with a homely feeling combined with good taste in decor. loved the balcony and big windows. The hotel is in a really convienient location if your traveling to different parts of Italy by train during your trip as it is just opposite the main station in Maria Santa Novella. Very Central to everything in Florence. I made a good choice to stay there! Florence is amazing too!