Search Wedding Hotels in Playa del Carmen

"The accommodations were amazing. We loved our villa. Our concierge, Paulina, was always checking in to make sure we had everything we needed. The staff weee always trying to please, even if they messed up or were taking too long. They were trying. We were a bit shocked at how much all the food and drinks cost. It was quite high for the quality received. The beach seemed to be somewhat destroyed from some storms but they had some blockades to control the waves. "

"This is our go to resort always a pleasure, always top-notch food and service"

"Everything was great other than we could not get our hotel room to cool down."

"Only thing I didn’t like is that cabanas are all around the pool for people to pay for. Got annoying cuz we just wanted a chair to put our towels on"

"The property is very clean and the staff is very friendly. The beach is amazing with the ability to walk quite far on a shoreline. When you get to the hotel, make sure to make dinner reservation for their evening restaurants because they are amazing. We really liked the Asian and Mediterranean ones. Rooms get cleaned twice a day which is nice. One thing we didn't like was a buffet with small food options and it's the same every day. I wish we were told that we could eat at the restaurants...

"I didnt like the food. Food needs a lot of work. Especially the buffet. The pools are nice. The beach as well. Rooms are clean and good size. "

"Everyone is very nice. The property is clean and the food is good."

"Beautiful hotel and friendly staff. Restaurants had good food although their AC doesn’t seem to cool that well. The beach would have been nicer without all the piled up seaweed, but the hotel property made it up with their stunning ambiance. "

"Amazing hotel! great food. The only thing missing was service on the beach. You had to get your drinks from the beach bar (and wait in line)"

"I would have given it 5 stars but I had the worst experience ever at the check in. I arrived at 1:10pm and got a room by 3:30pm. On top of that they gave me a king bed for 3 kids instead of the two beds I requested and their key system didn’t work to open them until 5:30pm. It took away valuable time. At the check in there was a very bad verbal fight between guests and employees due to the waiting time. It was traumatic. I am glad that my kids fall asleep in the waiting are and didn’t noticed...