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Reviews of Best Western Golf Hotel

4 out of 5
Best Western Golf Hotel
15, Avenue Du Golf, Bussy-Saint-Georges, Seine-et-Marne

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 419 reviews" "
Rating 8 - Good. 199 out of 419 reviews" "
Rating 6 - Okay. 86 out of 419 reviews" "
Rating 4 - Poor. 25 out of 419 reviews" "
Rating 2 - Terrible. 16 out of 419 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Clive

Liked: Property conditions & facilities
Disliked: Staff & service
Be warned - description is VERY misleading....
Extremely disappointed... The night before arrival I called Hotels.com to 'specifically' ask if this facility had a restaurant & bar and I quote, "That would be open" - unquote... This was asked because I knew we would arrive late so too late to try local facilities, our actual arrival was 9.10 pm... Upon arrival, (when they 'eventually' opened the locked reception door as we stood outside in the poring rain), I was told the restaurant & bar are closed Friday to Monday...! There is absolutely no mention of this on either their or Hotels.com website. For a hotel that is off the beaten track this especially so should have been made crystal clear. My team had been travelling nonstop for 12 hours, goes without saying some facilities - even basic - would have been very much appreciated. Used Best Western in the past, rest assured never again after this debacle.... As for Hotels.com, watch out - I'm about to call you direct and I'm not happy......!!!!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotal
nice hotal 15 mins away from disneyland taxi cost €40 train cost €25 for two person

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and pleasant stay in a green environment
Very friendly staff, comfortable room and great variety on breakfast buffet.

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

R, Plymouth UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel to stay out, the staff were excellent and very friendly and helpful. Free shuttle service to local station which was great. Would recommend this Hotel to anyone.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Minimum ambiance in the lobby . Notting around no restaurant in the 10 Kilometers very triste ambiance
Response from Prisca TOrudu on 20 May 2016
Hello, Thanks for your comments Best Regards

8/10 Good

marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Iain, Leicestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stress free stay.
A fairly spartan room, but this hotel caters more for the business traveller. Service was excellent. Concierge booked us a table at a local restaurant while we were out all day. Not sure if they get a commission from restaurants they recommend but the italian one we used was very good.

8/10 Good

Stephen, seattle wa

Liked: Staff & service, property conditions & facilities, room comfort
great place to stay on the way to paris
we stayed at the golf hotel as a gateway into paris because we were worried about driving and parking our car in the city. The hotel is easy to find and very quiet. The train station was walking distance but the hotel offered a shuttle for free. the room was simle but neat and clean. The pool was a welcome bonus for the kids after a long drive from Germany. The neighborhood is very quiet and good for walking.

6/10 Okay

James, Portishead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel with a few minor issues...
Generally a good value hotel. The only issues we had were arriving on a Sunday evening to be told the restaurant was not open and that the nearest one was a couple of miles away. The other issue, and fairly specific to our family with young children, was that for a family room having a mezzanine floor for the children's room did not feel particularly safe, nor did having windows that opened fully with no guard to prevent falling out. Other than this, and they are not major problems, a nice stay.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, room comfort
Nice hotel with easy commute to Disney.
Staff were awesome and very helpful. Room was clean. Carpets in hallways are dated.

4/10 Poor

disneytraveller, London, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Only stay if you can't find a better alternative
We stayed here for a visit to Disneyland but won't again. This hotel is clearly past its best. Worn out rooms and facilities. Staff were mixed - some very friendly, others less helpful. The shuttle service to the local RER station was erratic - nearly always left much later than their published timetable and only runs 9-5 on Friday to Sunday. Takes about 15 minutes to walk from the station to hotel. Hotel cleanliness poor to average, with floors in the public area particularly shabby. Our family room was quite small and the bathroom was in a poor state, with poor drainage. No air conditioning in the rooms which meant they could get very hot during August. Hit and miss whether your room has a refrigerator - ours didn't. The pool was pleasant but opening hours - 10am to 8pm - meant an early morning swim not possible; they don't provide separate towels. Hotel walls very thin and there was quite a lot of noise from the corridor through the night. Not a great choice of restaurants in Bussy Saints-Georges, the local town.

4/10 Poor

Di, London.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience.
Toilet seat was broken. Fridge was not working in the room, swimming pool very small and not child friendly. Staff was very rude. I attended a disney fireworks show and returned late at night. i was shocked that your staff that night was happy to abadon me and my little girl ,despite a deparate call to your hotel that we were staying in your hotel and we were lost.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Family Room Easy distance from Eurodisney
My Family and i stayed at this hotel in order to be within and easy distance of EuroDisney. The journey to and from was very quick, so this aspect was fulfilled. The Hotel was in general clean, however there was no air-conditioning in the room and while a fan was supplied in 30 degree weather this was insufficient. In the Particular room we were in we were above the kitchens, which would not have mattered were it not for the fact that staff appear to stand outside the kitchens in order to smoke. Given that we were on a non-smoking floor, with two small children and the windows open due to the heat, this aspect was quite disappointing. Also disappointing was that the sofa bed opened out for the use of the children had an itchy blanket with the sheets rather than a duvet and was also NOT clean. We didn't use the blanket anyway because of the heat but that is hardly the point. The shower was nice; we also liked the staff who were generally friendly and helpful. There was an outdoor pool which we also used, but be advised that while it is a nice size for children to paddle about in, with both a nice gradient and a child height standing ledge all the way around, for adults it is only about five strokes long and one push off wide. We didn't have the breakfast so I cannot rate it however we felt that the price of the breakfast was excessive (which is why we didn't have it).

8/10 Good

Sabrina, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far but nice!
This hotel was a bit far out from Paris but the room was cheap and a decent size. The rooms were clean. We made sure to lock all are stuff up before we left for the day.The shuttle bus hours were ridiculous so we walked most of the time which was about 10-15min walk. The hotel is 2 stops from Disneyland Paris.

10/10 Excellent

AliSmith

Liked: Cleanliness, staff & service, room comfort
Great experience
We had driven up from Meribel and stopped at this hotel for a night to see Paris before heading off to the Eurotunnel. It was perfect for us, the room was clean and extremely comfortable - and huge! The lady at the front desk was absolutely lovely and gave us all the information we needed to get to the station into Paris, and the local amenities (in fluent English too), which were about a 15 minute walk away. Bussey St Georges is a really lovely area. It was so nice for us to be able to come back from the madness of wandering around Paris to this hotel, which seemed slightly out of place in this suburbia. The train into Paris is easy and cheap too! Breakfast was ok, about on par with the other experiences we had in french hotels on our trip. Nothing fancy, but reasonably priced and filled you up. We're planning on going back to see more of Paris for a long weekend this year, and will certainly be returning to this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfying trip
Very helpful gentleman behind reception.

10/10 Excellent

Grandma, South Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Holiday to Euro DisneyLand Park
Staff Very helpful. Excellent choices of Breakfast for any nationality and plenty of it. Well worth having. Children welcome and given a Teddy Bear. Helped with Wireless connection for IPAD. Room excellent and cleaned every day, warm, plenty of pillows and towells. Coffee and tea choices..

6/10 Okay

Johanna, Switzerland

Liked: Cleanliness, room comfort
Good for a quick stay
We chose Best Western Golf Hotel because it is close to Paris and Paris Disney Park. Staff speak English well enough. Clean. We did not order any services. Outside pool was disappointing - other BW hotels mostly have indoor pools? Location for our purposes perfect.

2/10 Terrible

John, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Definitely not a four star!
The hotel is in the middle of a residential area. The exterior of the hotel is in need of repair.a good painting might help. The bathroom floor was disgusting,it looked like something had leaked,behind the toilet the wall had been repaired,rough fresh plaster showing.The bed was comfortable. It was advertised as a four star but has to be one of the worst Best Western hotels we have stayed in. It was a Sunday evening,the restaurant was of course closed as were most in town. We managed to get a sandwich at a local deli.breakfast for 14.50€, no thank you. I would feel sorry for a family that would come to enjoy Disneyworld and expect a good place to stay from your advertisement and ratings. We picked the hotel because it was close to the airport. A let down for our last night in France. It was very expensive for what you got.

10/10 Excellent

Mum, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with good facilities for the family.
I stayed at the hotel for 3 nights with my husband and three children. We had a wonderful time. We had two adjoining rooms, each en suite on the ground floor. The accommodation was perfect for the five of us. The Reception staff were very helpful providing us with details of travel, places to see etc. The breakfast was very filling and we all looked forward to it each morning. We did not have other meals as it would have been quite pricey for all of us. We were able to use the free shuttle service to and from the hotel to the local station in the morning as parking was not easy in the mornings. All in all, it was a lovely experience. The hotel was clean throughout and there was an outdoor pool, tennis courts etc

10/10 Excellent

Carrie, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place to stay
The Best Western Golf hotel is a fantastic choice as a base for a trip to Paris/Disneyland. Its approx 25 mins into the centre of Paris or 10 mins to Disneyland in the other direction, and also easy to get to the airport once you have an understanding of the metro system. There is a free shuttle to the metro station, although it is only a 10 min walk away. The room was fine, a big double bed and good sized double sofa bed, and also a fridge and coffee making facilities. The room was cleaned and fresh bedding/towels provided daily. Breakfast was as expected, mixture of English and continental. There is a bar in the hotel lobby, and a snooker table inside and table tennis outside. The thing which impressed me most about this hotel is the service from the staff who were friendly and polite from check in. On one occasion, my daughter and myself somehow managed to get lost returning to the hotel from going to a supermarket near the station (not entirely our fault, when we stopped to check we were going in the right direction, I think language barriers meant we were sent in the wrong direction!) I couldn't reach my husband as he was in the playground opposite the hotel with our son, so luckily I had a map from the hotel which had their telephone number on, called reception and explained we were lost and asked for help. I was able to provide a street name so he told me to stay where we were and sent the shuttle on a detour from the station to pick us up.

10/10 Excellent

Dave, Chorley, Lancs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Paris Location
Good 4 star hotel and great location for getting to Disneyland (10 min drive), and Paris centre (35 min train), and not subject to 'Disney Prices'....

10/10 Excellent

Karen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Affordable close to Disneyland
Stayed 3 nights, splendid stay. Hotel is very clean, cleaners come everyday too! Staff are amazing, helpful and approachable, helped me sort out my train times back home to London when there was a train strike and my original train was cancelled. Furthermore they tell you clearly what is in your locality and how to get there. They all mostly speak fluent English! Family friendly - outdoor play for children, Disney brochures and discount leaflets around. Hotel has a lift. Infants eat breakfast free! Location is very safe, in a nice new development in a suburb, 10mins walk from train station, that is one stop from shopping centre, and two stops to Disneyland. Hotel provide shuttle bus which is frequent and convenient. free WiFi! Overall outstanding experience for a small price. Everything was literally perfect.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Erika, colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay outside Eurodisney
I had read that it was just a pleasant 10 minute walk from the Station at Bussy St George so I was expecting a sign somewhere reading Best Western Golf Hotel, - walk in this direction but there was nothing so I ended up taking a 10 minute bus ride and a half an hour walk before I finally found the hotel. Most of the receptionists were very friendly and helpful apart from one woman receptionist who couldn't speak or understand English. When I phoned down to say the toilet didn't flush properly she asked "What is a flush?" I found myself getting quite irate at her inability to understand English but maybe my expectations were too high. When I got lost coming back to the hotel the following night I have to praise the receptionist who left his post to come out in the car and find me. I found the fact that they close the restaurant at weekends extremely irritating but was aware of it before I booked it. I didn't stay for the fireworks at Disney as I would have liked to because I would have been terrified of the 25 minute walk to the hotel near the middle of the night so got back while it was still light so although it was a lovely hotel I wouldn't recommend it to a woman on her own.

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

poppe luc

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

Stephen, Olympia

Liked: Cleanliness
Disliked: Staff & service
Nice hotel - awful restaurant - won't return
The hotel was very nice and we were very pleased with the room. The bed was nice and the hotel was clean and friendly... BUT, the restaurant was a disgrace and after eating there, we were upset very frustrated. The included breakfast was 14Euro per person ($20 USD) and was worse then mini-mart left-overs! Sickening! Even worse, we couldn't remove it from our bill. Even before the horrible breakfast, we ate there for diner the night before and knew we were in for trouble. 20Euros for a salmon diner that was 2 or 3 ounces and I will never return simply because they ripped us off!

2/10 Terrible

Susan, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not check us in not even a minute before check in time. When ask for a extrA sheet was told that housekeeping already left for the day. One one person .....front desk work overnight . Would never use them again .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in if you are visiting disney but dont want to stay on the door step. Easy access to diesney with shuttle bus to the metro station or a 10 min walk. Everything was great apart from them never telling us breakfast wasnt included in our booking and then giving us the bill on checking out!

6/10 Okay

timo1234

very basic hotel
I thought that being a best western it would be reasonable and in a way it was. The rooms are very basic and very dated and tired. The staff only wanted minimal interaction with guests. I would not use this hotel again. Not good enough for the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Location
I would recommend this hotel as the location is perfect. The staff are friendly and the hotel was clean and well kept

8/10 Good

Rob a, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disney trip
The hotel fitted our needs, it is only a 10 minute drive away from Disney! The restaurant serves good quality food in the evenings from 1900, will not suit everyone's budget as is a little pricey for food, but I felt you got what you pay for. Drinks are very expensive €7.50 for a beer etc! The pool is small but big enough too cool down and have some fun with your kids, if i was in the area I would stay here again.

10/10 Excellent

mum 2-4, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Rooms!
The hotel was perfect for a family (with more than 2 children). It is nearly impossible to get family accommodation for 6 without having to pay for two separate booking so this 'family room' booking at a single price was perfect (It was two adjoining rooms). With breakfast included and 10 min drive or only two train stops to Disney we could not complain. The staff were very helpful (filled our water bottles) and spoke English. Kids enjoyed the pool.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not up to the standard advertised
Customer service in this hotel is non existent. It's not a modern hotel, very run down and needs a lot of upgrading. It's in a nice quiet area & the shuttle bus is there during the day only. If your using it for Disney pay the extra few quid and stay in a Disney hotel. And if you need anything except a take away menu from reception don't waste your time asking, the answer is no to everything. Deliveries and the bin truck use the reception area so guests have to jump out of the way of the rude delivery men.

8/10 Good

Staggies group, Melbourne Australia

Liked: Staff & service, property conditions & facilities, room comfort
Staggies group
Excellent out of Paris location. Easy access to Freeways to Airports and into Paris. Garden setting adjoining the Golf Course. Close to Trains and downtown local shopping.

4/10 Poor

Keith, Ireland

Disliked: Property conditions & facilities
Images very deceptive, please read review!!
Recommend you read this review if no others. Wedding was on so: no garden, restaurant and loud shouting, singing etc until about 3am. Photos are deceptive, actual hotel or really motel is a 60's wood clad throwback and in bad state, initial perception is terrible. I would strongly believe any reviews of this hotel over 2 are from the hotel itself, if you read them as I did carefully after checking, the positive reviews read like brochures not natural reviews, the negatives read far more natural and are actually correct.

10/10 Excellent

UNR, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Best Western was a great hotel. The only problem was actually getting to the hotel- there is a shuttle serviced by the hotel which picks you up from the train station and drops off too, however, it stops at around 20:00 which is a problem if you arrive later. Overall, we had a great stay and will highly recommend this hotel.

6/10 Okay

Alasdair, Bourne, lincolnshire UK

Liked: Cleanliness, room comfort
Needs better WI Fi
For Business you need better Wi fi connection 2 nd floor was not adequate for using any device. This was my only comment.

6/10 Okay

bikerwill, Ireland

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
pretty good.
Pretty good hotel but no air conditioning in the room. The bed in our room also had a huge urine stain on the under sheet, which thankfully we didn't notice until the last day. Also was charged for breakfasts on departure even though I thought I'd made a bed & breakfast booking?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very tired but clean!
We had a reasonable stay at this hotel but expected more from a 4* rating. the fridge inside could do with a wipe & our quilt cover had a hole in it! Its such a shame because its a real pleasent hotel just in need of TLC. To be honest if you are looking for a hotel close to Disney this would serve you well. Its 2 stops on the metro which cost us 6 euros for 2 adults & 1 child one way which wasn't bad. There is also a nice little park opposite the hotel so very handy for little ones! We cant comment on the food as we didn't eat at the hotel but used the bakers by the station for breakfast. Another tip i would give is to take you own tea bags & coffee as they do not hardly anything & it doesn't get restocked. Apart from the fridge the room was clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Disneyland Paris
Excellent hotel, with lovely breakfast and a very comfortable room. Well positioned for Disneyland and only a short walk or free shuttle bus journey to the local RER station which is 2 stops(10 minutes) from Disneyland Paris.

8/10 Good

jzandvoort

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Mbhargava, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but bad breakfast menu
Good priced hotel but the biggest disappointment was the breakfast menu..which was very very limited..apart from that i think hotel is good

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not a high rating for this hotel
Hotel was rated highly so that is why we booked it, disappointed. Hotel is very out of date, has no amenities. Room was small which was fine. There were body hairs all over the duvet covers and sheets, bathroom tub had hair in it, did not feel clean. Staff told us there was a free shuttle to the train every 30 minutes, so we would request one at those times then they changed and said every hour. So we walked to the train which was about 12 minutes away, not too far. But none of the staff knew the time of the shuttles. And there is a city tax fee per person that no one tells you about. Overall, hotel was kind of dirty and old. Would not book again.

10/10 Excellent

Tia, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely quiet hotel in a nice residential area. Little difficult to find on arrival in Bussy St George but once we found it, it was easy to walk to and from train station. Really convenient for Disneyland and no problem getting into Paris either. We didnt use restaurant or bar as we were out all day each day but it was a lovely quiet, clean, warm and spacious hotel to come home to each evening.

6/10 Okay

Verified traveller

Liked: Staff & service
decent hotel
decent hotel, comfortable rooms, great breakfast, would recommend