Caribbean Beach Holidays

Room was clean, breakfast was good

The room was excellent with a great view. The staff was very courteous and exceptional.

Overall, we had a nice time. Staff were very friendly around the resort. The entertainment was great around the pool and beach. We really enjoyed the swim up bar and staff there. Our room was not great. We had a toilet that was clogged when we first got there and they never really fixed it after asking for help. The room was a bit dirty overall. The fridge wasn’t cold for the first half of our stay. The shower water pressure and temperature was very inconsistent. It was interesting having no shower door and completely exposed to the entire room. The food was underwhelming. We had some decent meals and some bad meals. However we did love the MEAT steakhouse food! The seafood market was not good and had hardly any options. The check in and out process was unclear and there was hardly any communication with what to do with our luggage, how to get around the resort, the rules and policies of the resort, etc. We had to figure out ourselves how to book restaurant reservations, what the hours of the pool was, how to find different places within the resort, etc. We were never actually given any information on what they offered. Our shuttle was booked thru the resort (Amstar third party.) The initial shuttle being picked up from the airport was random and very scary getting there. The driver was off-roading and swerving crazily thru traffic. It felt very unsafe. The shuttle leaving, to go back to the airport, was much better and more official/safer. Inconsistent experience.

The breakfast menu was fresh and offered a variety of choices. Food was great and they had choices. The hotel and beach was clean and felt welcoming. The staff was helpful and tried to assist when we asked for help. The bartenders were great 👍 as well. The only thing i should mention is the closet draw in the room was dusty and was not cleaned properly which was a bit annoying. But overall the stay was great and it was an excellent experience. We will come back again.

stay is quite comfortable, lot of good swimming pool and quite a good property but not great food. Buffet has no variety. There are lot of restaurants but couldn’t get a single one because it was all booked even during off peak season. Either they need to add more restaurants or become more efficient to accommodate more people. Their app doesn’t work so have to reserve restaurants at the main desk lobby. Check in was miserable. Had to wait 2 hours just for checkin with total 6 families together

The room was excellent with a great view. The staff was very courteous and exceptional.

It was an awesome awesome awesome family trip. I would go back again. Everything was excellent. Food was dynamite.

The room was excellent with a great view. The staff was very courteous and exceptional.