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"We’d planned this special trip for a while and so were very disappointed to see the spa closed during our stay and we were given quite a ‘tired’ room down in the basement, which felt isolated from the main hotel. Overall a very underwhelming visit."

"Lovely hotel. Perfect location, very clean with helpful staff "

"Excellent "

"Lovely room"

"Centrally located (minutes from the train station). Bar open till 5am!! Breakfast was dreadful so don’t opt for it and dine at a local restaurant or cafe"

"Clean room Excellent views Leisure facilities are good Staff helpful Beauty salon amazing "

"Overall, a good stay but there were some things that needed improving. My room cards kept deactivating (and after the first time I kept away from my bank cards) so that was really annoying having to go to and from the reception. One of the cleans, I was left a dirty teaspoon to use for tea and coffee. The gym was good and the staff were friendly though. The room was a good size but the air conditioning was very poor so had to keep the window open"

"The bed headboard in the room was badly worn out would not expect this from a five star hotel and huge amount of dust on it "

"I enjoyed my stay and found it very relaxing. The only recommendation is to paste a description in the lift to help guests find their way around"