Search Palaces in York

"Hotel finished to a high standard. Great location just off Mickelgate bar for socialising and any sights. Hotel also set on a quiet street so a good night sleep!"

"Nice modern hotel. Good bar area with helpful staff. Great location close to the shambles . We didn’t have breakfast as we wanted to eat out - but it looked ok to us!"

"Parking good electronic gate so no one can get in without staff opening gate. Breakfast cooked fresh once you ordered it, staff very friendly and helpful."

"Room was bit tired and thin walls could hear everyone around us. Breakfast average. Overcooked eggs. Staff very friendly and helpful"

"Lovely clean, modern rooms. Breakfast was a bit of a riot but lots of options. Excellent location close to great shops and restaurants."

"A great place to stay .. and the bus service from across the street goes straight to the heart of the city"

"Very close to everywhere like museum, shopping, restaurants/cafe. Close to bus stop! Would stay that hotel again"

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."

"Beautiful suite and fantastic amenities"