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Malmaison York

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Malmaison York

Malmaison York

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
2 ROUGIER STREET, York, England, YO90 1UU

Explore the area

  • Popular LocationYork Minster6 min walk
  • Popular LocationShambles9 min walk
  • Popular LocationJorvik Viking Centre10 min walk
  • AirportLeeds (LBA-Leeds Bradford)56 min drive

Choose dates to view prices

About this area

York

Located in York, Malmaison York is in the city centre. Wheel of York and York Racecourse are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Stonegate and Shambles. National Railway Museum and York National Railway Museum are also worth visiting.

What's nearby

  • Yorkshire Museum Gardens - 4 min walk
  • Yorkshire Museum - 5 min walk
  • York Minster - 6 min walk
  • Shambles - 9 min walk
  • Jorvik Viking Centre - 10 min walk

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

About this property

Malmaison York

Hotel in York with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms and concierge services. All 124 rooms offer free WiFi, coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include hairdryers, safes and phones.
Malmaison York offers 124 forms of air-conditioned accommodation with a safe and coffee/tea makers. 20-inch Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Malmaison Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 20 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 18 for adults and GBP 9 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Full-service spa

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Languages spoken

  • English

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Dogs welcome
1 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots (infant beds)

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Self-parking fee: GBP 20 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM (amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 23 out of 34 reviews
5 - Excellent 68%
Rating 4 - Good. 7 out of 34 reviews
4 - Good 21%
Rating 3 - Okay. 3 out of 34 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 34 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 34 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, modern; the staff is amazingly kind;
Stayed 4 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking not great and local NCP busy. Hotel lovely tho and excellent service on roof top bar.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous hotel, and the club deluxe rooms shower and Bath were possibly the best I’ve had, thank you Fran on reception for looking after myself and my partner! Made the stay exceptional
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Malmaison, very handly for walking in to town and only a few minutes walk from the train station too. Yasmin was great on checkin, very friendly and sorted a room quickly for us.
Stayed 1 night in Oct 2021