Search Hotels by Fairmont in Western Michigan

"The Sonesta was attractive and the front desk staff very friendly and professional. Our beds and bathroom were clean but the carpet was stained and the wallpaper in the bath was buckling in one area. There were weeds outside in the landscape area. I guess deferred maintenance was the biggest problem. I would still stay there again."

"Passing through while on a road trip, so our stay was short, and a place to rest our heads. Our only concern was that after driving for 12+ hours, all we wanted to do was check in, shower, and sleep. Unfortunately, we were delayed because the receptionist was locked out of her system. The receptionist told me I would have to return until the person on the next shift arrived, since she couldn’t get in. This was a significant inconvenience since we were tired and wanted to check in. We were able to check in close to or past midnight, which took about 30 minutes while we were waiting. Maybe its a best practice if there is a manager or someone of authority to be available at all times to resolve this type of concern and delay in a guests stay. Other than that the room, was clean, Nice, and wonderful. They also offered complimentary breakfast. FYI, this is a college town so, be ready to see and hear college kids while walking around the neighborhood. Parking was extra, but luckily we found street parking and we saved the $50 that we would Have spent on parking."

"The hotel casino is located conveniently to other attractions. The casino was fun but I lost too much money. "

"Great experience!!!"

"Love this spot for a night away "

"Peaceful staff was very kind "

"Good location. Though keep in mind if you'll be bringing a wagon for the beach - i couldn't find a ramp so had to bring it down the stairs to the beach. And most dining options close at 9 or 10"

"Love the location and cleanliness of property. Easy access to beach and downtown shops."

"Very nice staff "