Search Hotels in Kentwood, Grand Rapids

"The staff was excellent. The property overall was okay. The room needed new carpet as was worn. The very ad issue was the bathroom shower was bad . The shower head was old and did not work or adjust at all. Worse was there was mold in three areas of the shower. Was not nice at all. These areas need addressed as I woukd not go back to the Hampton."

"Super small. Not a lot to choose "

"Clean room, refridgerator was nice"

"Good breakfast options, daughter loved the pool. Nice spacious comfy room. Only wish it had a bathtub. "

"It was convenient, next to the highway and close to the downtown area. Room was clean but small. Shuttle service was great, our shuttle driver Veronica was very nice and fun! No complimentary breakfast."

"Had to switch rooms due to uncleanliness, second room shower door wasn’t easily closed so water went everywhere, yard poorly up kept , bar in restaurant not open."

"Good stay overall. Nice hot breakfast in the morning"

"The property was now kept nice at all. There were junked cars in parking lot."

"Check-in time was listed as 1pm. Got there at 11am and was told might be able to get a room by 1pm. Went in person at 1pm and was told none available wait till 3pm. Checked in at 3pm got a room. Went into the room the floor was very dirty was not swept/mopped properly. There was animal poop under the couch. There were no bedsheets pillows blankets or anything for the pullout bed. There were only two lights in the room located in the kitchen. The thermostat kept changing temps on its own. The bathroom is a fall hazard when even the slightest wet. The check-in manager was rude overall. The other guests staying there are rude. Overall for the price it sucks. Hopefully the new company that bought this place will be better"