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"5 stars"

"The front desk was friendly and helpful. The room was spacious, clean and well appointed. The breakfast options were limited, but it has everything you need for a full breakfast.The property is situated along Medical Mile, so there aren't a lot of choices for dining, but it is a very safe area. There is a bus stop close by to take you to Grand Rapids downtown proper."

"Clean and comfy. They accommodated my first floor, near a door request. Thanks! I do wish they offered breakfast, but the price makes up for it."

"We stayed 2 nights while we visited for the Upheaval Festival. The room was perfectly clean. We had a King Jacuzzi room and the setup was better than many we stayed in. The tub had its own separate room with a tv and its own air conditioner that was separate from the main room. Great water pressure and hot water no matter what time of day. Room was spotless when we arrived. Check in was fast and easy. Staff was good. Had very little interaction, but zero problems. Breakfast was similar to most places. Nothing amazing, but nothing terrible. Good fuel for a few busy days. "

"The Sonesta was attractive and the front desk staff very friendly and professional. Our beds and bathroom were clean but the carpet was stained and the wallpaper in the bath was buckling in one area. There were weeds outside in the landscape area. I guess deferred maintenance was the biggest problem. I would still stay there again."

"It was a nice property friendly staff"

"We always stay at this hotel when visiting for shows. It has always been clean and efficient. Its nice to have the bar/restaurant in the lobby. It is walkable to many restaurants and Van Andel arena."

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