Search Hotels with Early Check-in in West Hollywood

"Disappointing Experience During a Critical Stay We stayed at the Andaz during Academy Awards weekend for business, and the experience was frustrating from start to finish. At check-in, there was confusion with incidental charges. I was told my card was declined, so I provided another—only to later confirm the first had been charged. The hotel placed holds totaling about $1,200 across two cards. Completely unnecessary. The biggest issue was the elevators. One bank was partially out of service, and there is no guest staircase. One morning, we were stuck on the 5th floor for over an hour and missed an important breakfast meeting. A housekeeping staff member eventually helped us use a service elevator. This is unacceptable, especially during a major event weekend. We chose this hotel for its proximity to industry events, but the elevator issues made it difficult to move efficiently or host meetings—it was honestly embarrassing. Breakfast at Riot House was also disappointing: a mediocre buffet at $122 for two (no alcohol). A manager said incidental charges would be removed, but they were still on the final bill. The overall experience was not worth the price. We will not stay here again and do not recommend this hotel. Overall, what was once a hip, rock-and-roll–inspired property now feels like a tired old rocker trying to stay relevant—and failing."

"Staff is super friendly."

"Room wasn’t cleaned daily, wifi did not work, painting fell off the wall upon entry."

"I love this property and stay here monthly. Great location, large rooms and quiet."