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"The Hyatt Grand Central New York delivers on every front. The location is unbeatable, steps from Grand Central Terminal and within easy reach of Midtown's best, making it effortless to get around the city whether for business or leisure. The staff stood out for their responsiveness and attentiveness throughout the stay, handling every request promptly and professionally. The room itself was excellent. Looking forward to my next stay. "

"Hotel it’s self is very clean.. but the elevators were broken which ruined my experience because I was late for everything I had planned and was on the 30th floor so only other option was to go down 30 flights of stairs. I am waiting to be partially comped for the inconvenience other than that I would stay here again but for a 5 star hotel that elevator issue really messed up a lot of peoples planned activities and even to get throughout the hotel for so treatment. Other than being held up to get to the spa it was a really good massage ajanae and Jamie did a great job. "

"Very clean and perfect location. Would stay here again!"

"Yes all the staff were super friendly and helpful and efficient, really enjoyed my stay ."

"Clean and comfortable. "

"Great hotel for a good price "

"Staff were friendly and very helpful, rooms were clean. "

"The room was clean and the location was great. There were things to do nearby but it never felt overwhelmingly busy."

"The property was nice and clean. A few little problems, which I guess can't really be changed the bathroom is really small, thight shower. There's no parking on site. There's one close by, but it cost $60+ per day, so don't bring a car with you. The staffs were really nice and friendly. Didn't make it to breakfast, so can't say anything about that. "