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"provided me upgraded room when booked room was not available, nice gesture"

"I had greater expectations for this hotel since I paid around $130 for it. It did not come close to what was expected. The biggest problem was the moldy smell in the hotel room. It just didn’t feel clean. The floors were not mopped properly and the wooden frame around the doors in the room were rotting from the bottom. I was extremely excited to stay here but really upset with the experience. The breakfast was nothing special either. I had stayed in a Marriott prior to this stay, it was half the cost and double the cleanliness and benefits. I was amazed by that hotel and wish I could say the same about this as well. I hope you take my feedback and improve this property. Thank you! "

"Excellent service,cleanliness, overall experience is very nice "

"The property is located in Varem right on the main road and very near to the market. We reached the property at around 12pm and the lobby was packed with people. We managed to get check-in as they have a policy of check-in by 2:30pm. The room has road view and was clean. There were no water bottles in the room. I asked them atleast 3 times for providing water bottles. I had informed them while going out to keep the water bottles but even in the evening when i came back there were none. The toilet does not have any amenities, the hotel only provides shampoo & soap. All the bathroom amenities have to be purchased from the market. The room card was not functioning well. I complained multiple times but the staff hardly helped. We had to spend almost 45 minutes outside the room as we couldnt go inside. Finally one of the staff member came with a master card to open it but could not fix the issue. Every time we can back to the hotel, we had to request to get the room opened. We finally managed to find one sensible person in Rio Boutique's staff which was Mr. Imran - very helpful & he helped in fixing our key. So, my overall experience with them was not very good & i would not really recommend it. There are many better options available. Positives: Good food, location is good, rooms are decent. Negatives: Lots of mosquitoes in the property, rain water seeps into lobby, staff not very helpful. "

"The staff were always ready to help. Even though the resort was full, they handled the crowd well. They need to have regular shuttles to Panaji town. It is practically impossible to hail taxis from the hotel. "

"Amazing location 5-10 mins away from many great restaurants. Pool villa highly recommended- Great bar great ambience in the hotel. Spa was also spot on- Overall a great experience for north Goa visit "

"Staff were courteous and the sea view from the room was amazing, but WiFi coverage was poor and cellular network was poor as well, I could not even receive or make calls from the room. "

"Very nice property and we enjoyed our stay. It was very relaxing and the only point to note is rooms without balcony is little turned off but that is due to high occupancy otherwise hotel staff is ready to upgrade . So prefer to book the rooms with balcony."

"Awesome.. property was excellent… location is very good with entrance to beach from hotel… staff very courteous polite n friendly…would love to stay again.."