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ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Photo gallery for ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
Arossim Beach, Cansaulim, Goa, 403712

Explore the area

  • Popular LocationArossim Beach12 min walk
  • Popular LocationUttorda Beach4 min drive
  • Popular LocationCansaulim Beach16 min drive
  • AirportGoa (GOI-Dabolim)45 min drive

Room options

About this area

Cansaulim

Located in Cansaulim, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa is in the entertainment district and on the beach. The area's natural beauty can be seen at Arossim Beach and Uttorda Beach. Looking to enjoy an event or a game while in town? See what's happening at Pandit Jawaharlal Nehru Stadium or Fatorda Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Arossim Beach - 12 min walk
  • Uttorda Beach - 4 min drive
  • Majorda Beach - 5 min drive
  • Mother of God Church - 13 min drive
  • Cansaulim Beach - 16 min drive

Getting around

  • Cansaulim Station - 4 min drive
  • Dabolim Airport (GOI) - 47 min drive

About this property

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5-star luxury resort by the sea
Designer shops on site, a coffee shop/cafe and a garden are just a few of the amenities provided at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to a body wrap, aromatherapy or a facial at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Indian cuisine and brunch. Enjoy the 24-hour health club, as well as activities such as beach yoga. Free WiFi in public areas is available to all guests, along with a hair salon and an arcade/games room.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, outdoor furniture and ATM/banking services
  • Barbecues, 9 meeting rooms and express check-out
  • Guest reviews give top marks for the pool
Room features
All 246 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menu and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Egyptian cotton sheets, Tempur-Pedic beds and rollaway/extra beds (surcharge)
  • Rainfall showers, deep-soaking baths and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

English, Hindi, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kebabs and Kurries
  • Ottimo Cucina Italiana
  • Tempero
  • Pavilion Village Square
  • The Royal Afghan

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Beach yoga
  • Children's pool
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (13368 square feet)
  • Meeting rooms - 9

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

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Policies

Check-in

79% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
To register at this property, Indian citizens must provide a valid photo identity card issued by the Government of India such as a driver's license, passport, or Aadhar card; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The property will be renovating from 18 April 2022 to 31 October 2022 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Outdoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 3500 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2850.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: INR 3500 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number HOTS000048

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

ITC Grand Goa Luxury Collection Resort Goa Cansaulim
ITC Grand Goa Luxury Collection Resort Goa
ITC Grand Goa Luxury Collection Goa Cansaulim
ITC Grand Goa Luxury Collection Goa
ITC Grand Goa a Luxury Collection Resort Spa Goa
ITC Goa Collection Goa Cansau
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Resort
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Cansaulim

Frequently asked questions

Does ITC Grand Goa, a Luxury Collection Resort & Spa, Goa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at on 5 Oct 2022 start from ₹21,850.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ITC Grand Goa, a Luxury Collection Resort & Spa, Goa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of INR 3500 per pet, per stay.

How much is parking at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Self-parking and valet parking are free at this property.

What time is check-in at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is ITC Grand Goa, a Luxury Collection Resort & Spa, Goa located?

Located in Cansaulim, this beachfront resort is in the historical district and within 1 mi (2 km) of Arossim Beach and Uttorda Beach. Majorda Beach and Sunset Beach are also within 3 mi (5 km). Cansaulim Station is 29 minutes by foot.

Can I cancel my reservation for free at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa and receive a full refund?

Yes, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa offers free cancellation on select room rates, because flexibility matters! Please refer to ITC Grand Goa, a Luxury Collection Resort & Spa, Goa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 74 out of 119 reviews
5 - Excellent 62%
Rating 4 - Good. 19 out of 119 reviews
4 - Good 16%
Rating 3 - Okay. 10 out of 119 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 119 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 119 reviews
1 - Terrible 9%

4.4/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

LAURA
Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
BEST SERVICES
Stayed 2 nights in Sep 2022

1/5 Terrible

Rakesh
Travelled with family
Liked: Property conditions & facilities
The check in staff is either stretched or disengaged. There is a sense of drift with things taking an eternity to happen. Inconsistent service standards from as simple as a hot or miss welcome drink to the time taken for check-in. For a luxury property leaves a lot to be desired. Would not recommend it.
Stayed 1 night in Aug 2022

5/5 Excellent

Adam
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

5/5 Excellent

Tushar
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property set right next to Arossim beach, where you can relax as well as try water sports, with not much crowd around. Buffet spread is huge, and you can try from local Goan, to Indian & Asian food in all meals. The resort also has multiple pools, game room, and lush green lawns leading to the beach. There are buggy services to take you to the beach as well, although they may not be available 24 x 7. The check-in experience was a bit underwhelming. We arrived early, and had to ask for some water/drinks after an hour while the room was being prepared. Was given the room another half hour later when I myself enquired about the status again. Also, no walkthrough of the property & amenities. That being said, the stay was awesome and more than compensated for the check-in!
Stayed 4 nights in Apr 2022

3/5 Okay

Rajeev
Stayed 2 nights in Mar 2022

5/5 Excellent

Bimal kumar
Stayed 1 night in Mar 2022

5/5 Excellent

Reema
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/5 Good

Amandeep
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the staycation was an amazing experience, but sharing my honest experience because there’s always scope for improvement. Dining service can be improved, both quality of food and service, staff looked overwhelmed at the Pavillion most of the time. Property is beautifully landscaped and is well maintained, beach is super clean and private. Loved that part! We liked the taxi service as it’s readily available , we hired the taxi 3 times during our stay and 1 of the of the 3 drivers was very rude, most likely he wasn’t even from Goa, knew nothing about the city, we had to use GPS and guide him in the entire 6-7 hour drive. Wish there were some activities happening at the property to entertain guests, maybe magic show, water sports etc. No video tour or guided tour of the property, it was like explore on your own kinda setup. Would definitely visit Goa again but probably would like to explore other resorts.
Stayed 3 nights in Feb 2022

1/5 Terrible

nivedita
Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Pathetic
Unbelievably horrible experience This used to be our favourite property But they have Maintanend so poorly and the service has become beyond pathetic I travelled with my 1 year old and it’s safe to say your child will definitely starve if ur relying on the hotel to provide her food ! I once asked for a slice of bread and they gave it after 1.5 hrs . Nobody answers the calls at reception / Inroom dining .
Stayed 3 nights in Feb 2022

1/5 Terrible

Aditya
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort