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ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Photo gallery for ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Arossim Beach, Cansaulim, Goa, 403712

Explore the area

  • Popular LocationArossim Beach12 min walk
  • Popular LocationUttorda Beach4 min drive
  • Popular LocationCansaulim Beach6 min drive
  • AirportGoa (GOI-Dabolim)48 min drive

Choose dates to view prices

About this area

Cansaulim

Located in Cansaulim, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa is in the entertainment district and on the beach. The area's natural beauty can be seen at Arossim Beach and Uttorda Beach. Travelling with kids? Consider Maria Hall, or check out an event or a game at Pandit Jawaharlal Nehru Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Arossim Beach - 12 min walk
  • Uttorda Beach - 4 min drive
  • Mother of God Church - 5 min drive
  • Majorda Beach - 5 min drive
  • Cansaulim Beach - 6 min drive

Getting around

  • Cansaulim Station - 4 min drive
  • Dabolim Airport (GOI) - 48 min drive

Restaurants

  • Restaurants on site
  • Kebabs and Kurries
  • Ottimo Cucina Italiana
  • Tempero
  • Pavilion Village Square

About this property

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5-star beach resort with a full-service spa
Catch some rays at the beach or spend the day relaxing at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 252 soundproofed rooms feature Tempur-Pedic beds and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include furnished balconies or patios, sitting areas and minibars.
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa offers 252 air-conditioned accommodations with laptop-compatible safes and free newspapers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kaya Kalp - The Royal Spa has 16 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • 5 restaurants
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Beach yoga
  • Children's pool
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand
  • Lockers available
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Russian

Business services

  • Business centre
  • Computer station
  • Conference space (13368 square feet)
  • Meeting rooms - 9

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
To register at this property, Indian citizens must provide a valid photo identity card issued by the Government of India such as a driver's license, passport, or Aadhar card; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The property will be renovating from 18 April 2022 to 31 October 2022 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Outdoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 3500 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for INR 2850.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: INR 3500 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

ITC Grand Goa Luxury Collection Resort Goa Cansaulim
ITC Grand Goa Luxury Collection Resort Goa
ITC Grand Goa Luxury Collection Goa Cansaulim
ITC Grand Goa Luxury Collection Goa
ITC Grand Goa a Luxury Collection Resort Spa Goa
ITC Goa Collection Goa Cansau
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Resort
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Cansaulim

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 70 out of 111 reviews
5 - Excellent 63%
Rating 4 - Good. 18 out of 111 reviews
4 - Good 16%
Rating 3 - Okay. 9 out of 111 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 111 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 111 reviews
1 - Terrible 8%

4.4/5

Cleanliness

4.2/5

Staff & service

4.6/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property set right next to Arossim beach, where you can relax as well as try water sports, with not much crowd around. Buffet spread is huge, and you can try from local Goan, to Indian & Asian food in all meals. The resort also has multiple pools, game room, and lush green lawns leading to the beach. There are buggy services to take you to the beach as well, although they may not be available 24 x 7. The check-in experience was a bit underwhelming. We arrived early, and had to ask for some water/drinks after an hour while the room was being prepared. Was given the room another half hour later when I myself enquired about the status again. Also, no walkthrough of the property & amenities. That being said, the stay was awesome and more than compensated for the check-in!
Stayed 4 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the staycation was an amazing experience, but sharing my honest experience because there’s always scope for improvement. Dining service can be improved, both quality of food and service, staff looked overwhelmed at the Pavillion most of the time. Property is beautifully landscaped and is well maintained, beach is super clean and private. Loved that part! We liked the taxi service as it’s readily available , we hired the taxi 3 times during our stay and 1 of the of the 3 drivers was very rude, most likely he wasn’t even from Goa, knew nothing about the city, we had to use GPS and guide him in the entire 6-7 hour drive. Wish there were some activities happening at the property to entertain guests, maybe magic show, water sports etc. No video tour or guided tour of the property, it was like explore on your own kinda setup. Would definitely visit Goa again but probably would like to explore other resorts.
Stayed 3 nights in Feb 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Pathetic
Unbelievably horrible experience This used to be our favourite property But they have Maintanend so poorly and the service has become beyond pathetic I travelled with my 1 year old and it’s safe to say your child will definitely starve if ur relying on the hotel to provide her food ! I once asked for a slice of bread and they gave it after 1.5 hrs . Nobody answers the calls at reception / Inroom dining .
Stayed 3 nights in Feb 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021