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Novotel Goa Resort & Spa Hotel

Photo gallery for Novotel Goa Resort & Spa Hotel

Exterior
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool umbrellas
Balcony

Overview of Novotel Goa Resort & Spa Hotel

UNESCO Sustainable Travel Pledge

Novotel Goa Resort & Spa Hotel

5.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515

Explore the area

  • Popular LocationCandolim Beach10 min walk
  • Popular LocationSt. Anthony's Chapel2 min drive
  • Popular LocationSt. Alex Church3 min drive
  • AirportGoa (GOI-Dabolim)74 min drive

Room options

About this area

Candolim

Located in Candolim, Novotel Goa Resort & Spa Hotel is in the entertainment district and near the beach. Fort Aguada is a notable landmark, and the area's natural beauty can be seen at Candolim Beach and Calangute Beach. Travelling with kids? Consider Splashdown Waterpark, or check out an event or a game at Poriat Football Ground. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property.
Visit our Candolim travel guideOpens in a new window
Map

What's nearby

  • Candolim Beach - 10 min walk
  • St. Anthony's Chapel - 2 min drive
  • St. Alex Church - 3 min drive
  • Poriat Football Ground - 3 min drive
  • Sinquerim Beach - 10 min drive

Getting around

  • Pernem Station - 28 min drive
  • Dabolim Airport (GOI) - 74 min drive

Restaurants

  • The Curry House - 6 min walk
  • Roma Pisa Restaurant - 6 min walk
  • The Mango Grove - 7 min walk
  • Jambalaya - 7 min walk
  • Angaara - 8 min walk

About this property

Novotel Goa Resort & Spa Hotel

5-star luxury hotel by the sea
Located close to Candolim Beach and Fort Aguada, Novotel Goa Resort & Spa Hotel provides an airport shuttle, a swim-up bar and a poolside bar. Active travellers can enjoy basketball, cycling and archery at this hotel. Treat yourself to a hot stone massage, hydrotherapy or reflexology at the on-site spa. Enjoy international cuisine, a poolside location, and al fresco dining at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a terrace, a cafe and a garden. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and extended parking
  • Express check-out, massage treatment rooms and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 121 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Hindi, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Airport shuttle available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: INR 1200 for adults and INR 600 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Food Exchange
  • Vero Cibo
  • Chy
  • Sunken Bar

Things to do

  • Arcade/games room
  • Archery
  • Basketball
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 7

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3520.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: INR 1200 for adults and INR 600 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3520.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Grand Mercure Goa Shrem
Novotel Goa Resort
Grand Mercure Shrem
Grand Mercure Shrem Resort
Grand Mercure Goa Shrem Resort Candolim
Novotel Goa
Novotel Goa Resort Spa
Novotel Goa Resort Spa
Novotel Goa & Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel
Novotel Goa Resort & Spa Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel Candolim

Frequently asked questions

Does Novotel Goa Resort & Spa Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at ?

As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at on 23 Feb 2023 start from ₹8,598.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Goa Resort & Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Goa Resort & Spa Hotel?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Novotel Goa Resort & Spa Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Goa Resort & Spa Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Goa Resort & Spa Hotel located?

This family-friendly Candolim hotel is located by the sea, within 2 mi (3 km) of Candolim Beach and Calangute Beach. Fort Aguada and Baga Beach are also within 3 mi (5 km).

Can I cancel my reservation for free at Novotel Goa Resort & Spa Hotel and receive a full refund?

Yes, Novotel Goa Resort & Spa Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Goa Resort & Spa Hotel cancellation policy on our site for more details about any exclusions or requirements.

Novotel Goa Resort & Spa Hotel Reviews

Novotel Goa Resort & Spa Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 134 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 48 out of 134 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 20 out of 134 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 6 out of 134 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 5 out of 134 reviews" "
" "2 - Terrible 4%

8.5/10

Cleanliness

8.4/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Piyush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. We really enjoyed our stay.
Stayed 2 nights in Nov 2022

10/10 Excellent

Digvijay, Tempe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2022

8/10 Good

Aditya

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Mixed bag
Mixed bag. A lot of areas for the hotel to improve upon - service and room housekeeping being two of the major ones.
Stayed 3 nights in Apr 2022

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, just need to improve the food
Stayed 6 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

GAURAV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Bhupesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience
Amazing and awesome experience. Great hospitality, friendly staff.
Stayed 2 nights in Dec 2021

6/10 Okay

Sharad

Liked: Cleanliness, property conditions & facilities, room comfort
Poor check in process
It took 10 mins to check in at 4pm. They wanted to create my profile. Since I have already stayed at accor. It did not allow same email id again
Stayed 4 nights in Nov 2021

10/10 Excellent

Shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021