4/5 Good
Hamkumar
Travelled with family
10 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021
Novotel Goa Resort & Spa Hotel
Photo gallery for Novotel Goa Resort & Spa Hotel
Overview of Novotel Goa Resort & Spa Hotel
UNESCO Sustainable Property
Novotel Goa Resort & Spa Hotel
4.0/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
Pinto Waddo, Off Main Candolim Road, Candolim, Goa
Explore the area
- Candolim Beach10 min walk
- St. Anthony's Chapel2 min drive
- St. Alex Church3 min drive
- Goa (GOI-Dabolim)72 min drive
Choose dates to view prices
About this area
Candolim
Located in Candolim, Novotel Goa Resort & Spa Hotel is in the entertainment district and near the beach. Fort Aguada is a notable landmark, and the area's natural beauty can be seen at Candolim Beach and Calangute Beach. Travelling with kids? Consider Splashdown Waterpark, or check out an event or a game at Poriat Football Ground. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property.
What's nearby
- Candolim Beach - 10 min walk
- St. Anthony's Chapel - 2 min drive
- St. Alex Church - 3 min drive
- Poriat Football Ground - 3 min drive
- Sinquerim Beach - 7 min drive
Getting around
- Pernem Station - 28 min drive
- Dabolim Airport (GOI) - 72 min drive
Restaurants
- Where to eat
- Food Exchange – Poolside coffee shop offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
- Vero Cibo – Garden-view restaurant with a bar offering Mediterranean cuisine. Serves dinner on selected days.
- Chy – Lobby lounge offering local cuisine. Serves lunch and light fare daily.
- Sunken Bar – Poolside bar offering international cuisine. Serves light fare daily.
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Free valet parking on site
- Extended parking on site
- Limited on-site parking
- Wheelchair-accessible parking available
- Free off-site parking
- Airport shuttle available
- Free beach shuttle
Food and drink
- Breakfast available for a fee: INR 650 for adults and INR 250 for children
- 2 restaurants and 1 coffee shop/cafe
- 2 bars/lounges, 1 swim-up bar and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Arcade/games room
- Archery
- Basketball
- Bike rentals
- Children's pool
- Full-service spa
- Health club
- Outdoor pool
- Private picnics
- Hot tub
- Steam room
- Yoga classes
Family friendly
- Arcade/games room
- Children's pool
- Free children's club
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Hindi
- Portuguese
Business services
- 24-hour business centre
- Computer station
- Conference centre
- Meeting rooms 7
Outdoors
- Free pool cabanas
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 9 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Spa open daily
- Steam room
- Turkish bath/hammam
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Couples dining
- Designated smoking areas
- Romance packages available
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Free cots/infant beds
- Pillow menu
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- 42-inch LCD TV
- iPod dock
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Individually decorated
- Individually furnished
- Iron/ironing board
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Candolim
Family-friendly
5 star
Hot tub
Hotel
Washer and dryer
Guest rating 4+
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 1860.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: INR 650 for adults and INR 250 for children (approximately)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: INR 1860.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Children under 17 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa
Property is also known as
Grand Mercure Goa Shrem
Novotel Goa Resort
Grand Mercure Shrem
Grand Mercure Shrem Resort
Grand Mercure Goa Shrem Resort Candolim
Novotel Goa
Novotel Goa Resort Spa
Novotel Goa Resort Spa
Novotel Goa & Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel
Novotel Goa Resort & Spa Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel Candolim
Frequently asked questions
Overall score and ratings
4.0
Very good
4.3/5
Cleanliness
4.2/5
Staff & service
4.1/5
Amenities
4.1/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
31 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021
2/5 Poor
Sudhir
Travelled with family
15 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Stayed 3 nights in Jul 2021
5/5 Excellent
Aditya
Travelled with family
26 Feb 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellotel
Stayed 3 nights in Feb 2021
4/5 Good
Varun
Travelled with family
18 Feb 2021
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service
Stayed 4 nights in Feb 2021