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La Grande Residence Vancouver at The Sutton Place Hotel

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Featured image
Indoor pool
42-inch flat-screen TV with cable channels, pay-per-view films
42-inch flat-screen TV with cable channels, pay-per-view films
Premium bedding, in-room safe, desk, blackout curtains

Overview of La Grande Residence Vancouver at The Sutton Place Hotel

La Grande Residence Vancouver at The Sutton Place Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationRobson Street2 min walk
  • Popular LocationVancouver Waterfront11 min walk
  • Popular LocationCanada Place14 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)22 min drive

Choose dates to view prices

About this area

Vancouver

Located in Vancouver's West End neighbourhood, La Grande Residence Vancouver at The Sutton Place Hotel is in the city centre and near the beach. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Sunset Beach. Check out an event or a game at BC Place Stadium, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowshoeing. Guests love the hotel's central location.
Popular Location

What's nearby

  • Robson Street - 2 min walk
  • Granville Street - 5 min walk
  • St. Paul's Hospital - 5 min walk
  • Vancouver Waterfront - 11 min walk
  • Canada Place - 14 min walk

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver International Airport (YVR) - 22 min drive

Restaurants

  • Where to eat
  • Gerald Lounge – Serves light fare daily.
  • La Boulangerie Bakery – Serves light fare daily.
  • Boulevard – Fine-dining restaurant offering seafood. Serves breakfast, brunch, lunch and dinner on selected days, happy hour available.

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury Vancouver hotel in West End, walk to Robson Street
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All rooms are soundproofed and offer free wired Internet and free newspapers. Guests will find kitchens with fridges, hobs, microwaves and dishwashers. Housekeeping is available on request.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 forms of accommodation with laptop-compatible safes and free newspapers. This accommodation offers separate living rooms. Beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 4.5-star hotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (CAD 48.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Massages
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Hob

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate living room
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: CAD 48.00 per night (in/out privileges)
  • Pet fee: CAD 40 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 557 out of 999 reviews
5 - Excellent 56%
Rating 4 - Good. 315 out of 999 reviews
4 - Good 32%
Rating 3 - Okay. 87 out of 999 reviews
3 - Okay 9%
Rating 2 - Poor. 27 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 999 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and very clean We had a minor plumbing issue that was dealt with quickly and efficiently. I will stay here again. Great downtown location.
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location for a staycation. Particularly enjoyed the large room, swimming pool and attentive staff.
Stayed 4 nights in May 2021

4/5 Good

Stayed 3 nights in Mar 2021

3/5 Okay

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The location was great however the hotel overall had a very run down feel. There were a few things not working properly and one of the beds in the room was so hard we woke up extremely sore. I wouldn’t stay here again for a few of these reasons unfortunately.
Stayed 3 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great space in the Grand Residences but was disappointed the hot tub was not open.
Stayed 3 nights in Mar 2021