Search Chalets in Valley Village

"Was a quick overnight stop. Close to the airport but further to the rental car drop off. Unfortunately was not able to enjoy the breakfast as we need to head out to the airport before 6am. "

"A great place to stay before or after an LAX flight. Shuttle runs every 15 minutes 24/7. Restaurant was delicious and service was great. A wonderful experience. "

"Staff never answer the phone. Also paid $90 in parking for a total of 27 hours. When we first got there they told us to get a ticket then when we left 4 hours later we paid $30 then I paid for 24 hours and didn’t park there because it would expire at 2 am and have to $60 more until I checked out. Not worth it in my opinion. Hotel staff always told me and my husband different things. They don’t have a pool and hotel isn’t that nice. Definitely wouldn’t stay there again. "

"Clean room, helpful staff"

"no good "

"Great stay at the Biltmore Hotel! The building is beautiful with a classic, historic feel, and the staff was friendly and attentive. My room was clean, comfortable, and well-maintained. The downtown location made it easy to get around. Would definitely stay here again! "

"It was fabulous "

"Hotel is hosting the city homeless and drug abuse like a center , be careful with the drugs addicts that hang and pee all over the car garage."

"The bed in our room was filthy and covered in human body hair, including what appeared to be pubic hair. It was extremely disturbing and completely unacceptable for a hotel that claims to be upscale, especially one under the Hilton brand. I specifically asked that management acknowledge the issue with the cleaning staff so that I could at least know the situation was being taken seriously. Unfortunately, no one from management ever spoke with us. The front desk employee who sent housekeeping to re-clean the room simply offered us one free breakfast. This experience was incredibly upsetting. The condition of the bed was so unsanitary that we could not sleep and felt genuinely uncomfortable staying in the room. It also made us question what else in the room may not have been properly cleaned. I took detailed photos and videos of the situation. I have stayed in many hotels and have never experienced anything like this before—especially not at a Hilton property that markets itself as an upscale hotel."