"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"I reached to property and i was denied a room, stating that they don’t have rooms, where is i paid in advance and confirmed the booking, property has incorrect number updated so you can never reach them to confirm anything, the guy at reception gave two rooms in front of me to other people who didn’t even had bookings, this is a terrible service "
"I reached to property and i was denied a room, stating that they don’t have rooms, where is i paid in advance and confirmed the booking, property has incorrect number updated so you can never reach them to confirm anything, the guy at reception gave two rooms in front of me to other people who didn’t even had bookings, this is a terrible service "
"We can't describe in words..It is the most inconvenient, annoying and the worst accommodation that I have ever experienced before...AC not working...internet not working..etc etc"
"We can't describe in words..It is the most inconvenient, annoying and the worst accommodation that I have ever experienced before...AC not working...internet not working..etc etc"
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
It was a 1 night stay, but a great experience. The hotel is in a good location next to a shopping center and many local restaurants around. We got a good deal in price. Has 5 star quality. Lunch was excellent. But breakfast was ok. Friendliness of staff, very professional. Would like to visit again.
It was a 1 night stay, but a great experience. The hotel is in a good location next to a shopping center and many local restaurants around. We got a good deal in price. Has 5 star quality. Lunch was excellent. But breakfast was ok. Friendliness of staff, very professional. Would like to visit again.
Kannan
Reviewed September 16, 2016Reviewed September 16, 2016
Hotel was quiet, room was clean, no problem with check-in and check out, staff friendly and helpful. For this price, I paid 900rs, it's fairly good value and was fine. AC and clean and quiet so no issues - no breakfast or other frills but at this price what can be expected.
Hotel was quiet, room was clean, no problem with check-in and check out, staff friendly and helpful. For this price, I paid 900rs, it's fairly good value and was fine. AC and clean and quiet so no issues - no breakfast or other frills but at this price what can be expected.
Lovely hotel in the centre of Chennai. Staff very welcoming and hotel in excellent condition. Their are some refurbishments taking place but this does not affect the guest in any way. \rooms are very spacious and have everything you need with plenty of bottled water supplied. Bathroom is clean and showers excellent.
Food is either via a buffet or a la carte menu and both are excellent with a great choice all in all would thoroughly recommend
Lovely hotel in the centre of Chennai. Staff very welcoming and hotel in excellent condition. Their are some refurbishments taking place but this does not affect the guest in any way. \rooms are very spacious and have everything you need with plenty of bottled water supplied. Bathroom is clean and showers excellent.
Food is either via a buffet or a la carte menu and both are excellent with a great choice all in all would thoroughly recommend
The experience of staying at the Leela Palace is unique. We stayed here for 8 nights.
Above a certain star rating, hotels in India serve as sanctuaries from the frenetic, turbo-driven, high octane energy outside their gates.
The Leela Palace understands that even the most intrepid, culturally voracious Europeans can only manage limited exposure to 'real Indian' life. The tranquil, gracious respite provided by this hotel (Leela Palace) warrants a 6 star rating.
The subtlety of the...
The experience of staying at the Leela Palace is unique. We stayed here for 8 nights.
Above a certain star rating, hotels in India serve as sanctuaries from the frenetic, turbo-driven, high octane energy outside their gates.
The Leela Palace understands that even the most intrepid, culturally voracious Europeans can only manage limited exposure to 'real Indian' life. The tranquil, gracious respite provided by this hotel (Leela Palace) warrants a 6 star rating.
The subtlety of the...
I have stayed at this hotel on several occasions, albeit for brief overnight business stopovers at Chennai.
It is conveniently located near the IT Parks which I visit near Velacherry/ Taramani and not too far from the airport in a quiet area. However one must add that this is not near the actual city centre but at a convenient peripheral location.
Rooms are well appointed, spacious and comfortable, staff is well trained and courteous, there is a pool and fitness centre and several dining...
I have stayed at this hotel on several occasions, albeit for brief overnight business stopovers at Chennai.
It is conveniently located near the IT Parks which I visit near Velacherry/ Taramani and not too far from the airport in a quiet area. However one must add that this is not near the actual city centre but at a convenient peripheral location.
Rooms are well appointed, spacious and comfortable, staff is well trained and courteous, there is a pool and fitness centre and several dining...
IM
Reviewed December 21, 2015Reviewed December 21, 2015
overall very nice well maintained hotel with very friendly staff. Breakfast and dinner buffets with very tasty and well presented dishes.
On the negative side, after I informed the staff that the minibar wasn't functioning, nothing has been done to replace it...
overall very nice well maintained hotel with very friendly staff. Breakfast and dinner buffets with very tasty and well presented dishes.
On the negative side, after I informed the staff that the minibar wasn't functioning, nothing has been done to replace it...
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