"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"I reached to property and i was denied a room, stating that they don’t have rooms, where is i paid in advance and confirmed the booking, property has incorrect number updated so you can never reach them to confirm anything, the guy at reception gave two rooms in front of me to other people who didn’t even had bookings, this is a terrible service "
"I reached to property and i was denied a room, stating that they don’t have rooms, where is i paid in advance and confirmed the booking, property has incorrect number updated so you can never reach them to confirm anything, the guy at reception gave two rooms in front of me to other people who didn’t even had bookings, this is a terrible service "
"We can't describe in words..It is the most inconvenient, annoying and the worst accommodation that I have ever experienced before...AC not working...internet not working..etc etc"
"We can't describe in words..It is the most inconvenient, annoying and the worst accommodation that I have ever experienced before...AC not working...internet not working..etc etc"
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent stay near the Chennai VAC! The hotel is very easy to locate, and the staff are incredibly genuine, welcoming, and friendly. I was also very impressed with the cleanliness; the reception area, lobby, and rooms were all highly hygienic and well-maintained. Highly recommended!
Excellent stay near the Chennai VAC! The hotel is very easy to locate, and the staff are incredibly genuine, welcoming, and friendly. I was also very impressed with the cleanliness; the reception area, lobby, and rooms were all highly hygienic and well-maintained. Highly recommended!
I liked the hotel quite some, the room was comfortable and the staff was very welcoming. I also liked the food from the breakfast and the convenience of the room service.
I liked the hotel quite some, the room was comfortable and the staff was very welcoming. I also liked the food from the breakfast and the convenience of the room service.
Victor
Reviewed November 6, 2025Reviewed November 6, 2025
Very centrally located if you wish to have access to shopping and work in the heart of the city and wish to save time on commute. The property is clean and well maintained. Also provides free breakfast with many South Indian items. Pretty safe for solo female travelers and also families
Very centrally located if you wish to have access to shopping and work in the heart of the city and wish to save time on commute. The property is clean and well maintained. Also provides free breakfast with many South Indian items. Pretty safe for solo female travelers and also families
Clean & well furnished Room &toilet are free wi fi and breakfast amazing staff helpfull and very kind good hotel for family (no bar ) all the best guys........
Clean & well furnished Room &toilet are free wi fi and breakfast amazing staff helpfull and very kind good hotel for family (no bar ) all the best guys........
Lovely hotel in the centre of Chennai. Staff very welcoming and hotel in excellent condition. Their are some refurbishments taking place but this does not affect the guest in any way. \rooms are very spacious and have everything you need with plenty of bottled water supplied. Bathroom is clean and showers excellent.
Food is either via a buffet or a la carte menu and both are excellent with a great choice all in all would thoroughly recommend
Lovely hotel in the centre of Chennai. Staff very welcoming and hotel in excellent condition. Their are some refurbishments taking place but this does not affect the guest in any way. \rooms are very spacious and have everything you need with plenty of bottled water supplied. Bathroom is clean and showers excellent.
Food is either via a buffet or a la carte menu and both are excellent with a great choice all in all would thoroughly recommend
The experience of staying at the Leela Palace is unique. We stayed here for 8 nights.
Above a certain star rating, hotels in India serve as sanctuaries from the frenetic, turbo-driven, high octane energy outside their gates.
The Leela Palace understands that even the most intrepid, culturally voracious Europeans can only manage limited exposure to 'real Indian' life. The tranquil, gracious respite provided by this hotel (Leela Palace) warrants a 6 star rating.
The subtlety of the...
The experience of staying at the Leela Palace is unique. We stayed here for 8 nights.
Above a certain star rating, hotels in India serve as sanctuaries from the frenetic, turbo-driven, high octane energy outside their gates.
The Leela Palace understands that even the most intrepid, culturally voracious Europeans can only manage limited exposure to 'real Indian' life. The tranquil, gracious respite provided by this hotel (Leela Palace) warrants a 6 star rating.
The subtlety of the...
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