"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"I reached to property and i was denied a room, stating that they don’t have rooms, where is i paid in advance and confirmed the booking, property has incorrect number updated so you can never reach them to confirm anything, the guy at reception gave two rooms in front of me to other people who didn’t even had bookings, this is a terrible service "
"I reached to property and i was denied a room, stating that they don’t have rooms, where is i paid in advance and confirmed the booking, property has incorrect number updated so you can never reach them to confirm anything, the guy at reception gave two rooms in front of me to other people who didn’t even had bookings, this is a terrible service "
"We can't describe in words..It is the most inconvenient, annoying and the worst accommodation that I have ever experienced before...AC not working...internet not working..etc etc"
"We can't describe in words..It is the most inconvenient, annoying and the worst accommodation that I have ever experienced before...AC not working...internet not working..etc etc"
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We stayed in this hotel because we heard it was close to the embassy we needed to go to. Very pleased with our choice! The staff were very helpful and there was a genuine kindness from many of them. The food at their ground floor restaurant was excellent. The buffet is quite large with many choices. Not cheap but worth the price. We ate one meal in their rooftop North Indian restaurant, and it was truly superb. I liked the lobby - it has many little places one can sit and read. Our room...
We stayed in this hotel because we heard it was close to the embassy we needed to go to. Very pleased with our choice! The staff were very helpful and there was a genuine kindness from many of them. The food at their ground floor restaurant was excellent. The buffet is quite large with many choices. Not cheap but worth the price. We ate one meal in their rooftop North Indian restaurant, and it was truly superb. I liked the lobby - it has many little places one can sit and read. Our room...
Anonymous traveller
Reviewed October 16, 2015Reviewed October 16, 2015
The experience of staying at the Leela Palace is unique. We stayed here for 8 nights.
Above a certain star rating, hotels in India serve as sanctuaries from the frenetic, turbo-driven, high octane energy outside their gates.
The Leela Palace understands that even the most intrepid, culturally voracious Europeans can only manage limited exposure to 'real Indian' life. The tranquil, gracious respite provided by this hotel (Leela Palace) warrants a 6 star rating.
The subtlety of the...
The experience of staying at the Leela Palace is unique. We stayed here for 8 nights.
Above a certain star rating, hotels in India serve as sanctuaries from the frenetic, turbo-driven, high octane energy outside their gates.
The Leela Palace understands that even the most intrepid, culturally voracious Europeans can only manage limited exposure to 'real Indian' life. The tranquil, gracious respite provided by this hotel (Leela Palace) warrants a 6 star rating.
The subtlety of the...
Great stay at Raj Park. Location was ideal for seeing the centre of Chennai. We were very happy with the room as could hear no traffic outside. Friendly and helpful staff - was particularly happy with the ease of getting airport transport at 4am. Room service was very good and efficient. Would be good if allergens were labelled more clearly on the menu. We also would of preferred having more bottles of water or a water dispenser in the room as we kept having to ask for more at the front desk.
Great stay at Raj Park. Location was ideal for seeing the centre of Chennai. We were very happy with the room as could hear no traffic outside. Friendly and helpful staff - was particularly happy with the ease of getting airport transport at 4am. Room service was very good and efficient. Would be good if allergens were labelled more clearly on the menu. We also would of preferred having more bottles of water or a water dispenser in the room as we kept having to ask for more at the front desk.
Stayed with my family over a weekend at Hyatt Regency. Excellent hotel with great facilities and most importantly courteous staff. We enjoyed our stay at this facility and definitely would come back in future and whole heartedly recommend this to my friends and colleagues
Stayed with my family over a weekend at Hyatt Regency. Excellent hotel with great facilities and most importantly courteous staff. We enjoyed our stay at this facility and definitely would come back in future and whole heartedly recommend this to my friends and colleagues
overall very nice well maintained hotel with very friendly staff. Breakfast and dinner buffets with very tasty and well presented dishes.
On the negative side, after I informed the staff that the minibar wasn't functioning, nothing has been done to replace it...
overall very nice well maintained hotel with very friendly staff. Breakfast and dinner buffets with very tasty and well presented dishes.
On the negative side, after I informed the staff that the minibar wasn't functioning, nothing has been done to replace it...
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