Search Hotels Near The Custard Factory, Birmingham

"Clean room, excellent breakfast, family friendly, convenient location, convenient parking. "

"A welcoming well maintained place. Definitely bookmarked for all my stays in Birmingham."

"The hotel is in the ‘Clean Air Zone’. There was no mention of this inside the hotel, nor did ANY staff mention it. A simple word to go online to enter my car registration would have cost me £8 p/day. Instead, a month later, just before my son’s 16th birthday, I received THREE £60 late payment fines. If not paid within 12 days, each would DOUBLE. I had no choice but to pay. I called Birmingham City Council and was on hold for an hour, only to be told that they couldn’t deal with it and they put me through to another number which CUT ME OFF. I was in Birmingham for my uncle’s funeral. I arrived Thursday, the funeral was Friday and I left Saturday morning. Hence, 3 fines. The hotel is in a very bad area. There is a large derelict building opposite that has broken windows and graffiti all over. We walked to a local convenience store only to be approached by young foreign men that were bothering us. The car park is tiny but always got the last space. The room had a long corridor leading to it and carpet in the corridor was old, dirty and smelled foisty. The room was above the bar which played LOUD music AFTER midnight. DID NOT SLEEP AT ALL. Could hear people snoring in other rooms. Main light in the room did not work. We had to get ready for the funeral by the bed light with NO SLEEP. There were only 2 small toilet rolls between 2 of us for Thur/Fri/Sat. Clean sheets BUT cleaning staff leave clean towels on the dirty corridor carpet outside. Best thing were the pub staff!"

"Good location with large clean rooms, beds were comfortable. Perhaps more in the way of teas/coffees etc wouldn’t go amiss."

"Interest was very good "

"Room spacious and clean, staff very friendly and helpful. Did not have breakfast but will on my next stay! Air con did not work properly and if my stay was longer I would have reported it. "

"Beautiful hotel ! I enjoyed every second of my stay. "

"Excellent welcoming staff… Bank holiday cava on arrival! Bar and restaurant staff good. Room very clean .. few issues with slowish lift but patience is a virtue…"

"Very clean"