Search Hotels with Waterpark in Sunrise Lakes

"Dirty sheets , super dirty blankets, dust everywhere, no phone connection in room to connect to front desk, lizards over head boards,clogged toilet, no proper wifi connection,water heater not working, no hot water, we stayed as 4 families 4 different rooms , each room has some issue. Most disgusting hotel ever stayed."

"Had to wait 90 min fro my check in."

"Nothing worked correctly toilet door knob on room door"

"The room was very clean, even smelling clean. The beds were comfortable. The staff was very nice and polite. It is in an ideal location as well. I did not use the pool because it was too cold and I didn’t need the airport shuttle but it’s definitely worth staying there. There was also a microwave in the room, which is also a plus on top of a coffee machine."

"Check in took over 2 hours. "

"EXPECTACULAR!!!!!"

"The property overall was fun for all ages. There were several pools, lazy river and water park. The resort offers a dining hall. My family dined at The Valencia located on the lower level. My husband and I had food poisoning as a result of eating there. When I informed the front desk staff, they did not act as if they were too concerned initially. I had to contact them again to speak to food safety department. A gentleman ended up coming to our room to take notes of what occurred. We lost time during our vacation that we cannot get back due to being bound to the room from sickness. I would say if you go be leary of the onsite restaurants."

"The property has terrible customer service. Made us valet park at another resort as there was no valet or self parking spots left when we arrived at 1 am. Made us walk in the dark with our luggage for a half mile to check in. Did not offer any service recovery at all and had to walk in the dark at 6 am when leaving to get the car. Staff are under trained and apparently not empowered to provide service recovery for mishaps like that. Unbelievably disappointing for a supposed Disney property. "

"Great rooms and activities "