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"The blackout blinds could be better on the street-facing side of Oxford Road, which can be busy with 2am revellers. However, the room was clean, the shower was good, the bed was comfy, and the staff were helpful and kind."

"Great and quick"

"First time visiting Staines on Thames. Absolutely fantastic "

"Great location, room was clean and spacious, Staff were amazing and helpful. Bar staff were amazing great to sit and have a chat with while having a drink."

"Didn’t use the gym, disappointed that a “Spa” hotel had no pool"

"Super easy and we were right by security for the morning "

"Food appalling Room cool to cold "

"Spa is lovely. Staff and hotel is really nice. Rooms at the back are backed onto a noisy bar so try to avoid them if you can "

"Clean rooms, staff helpful "