Search Hotels with smoking rooms in Schertz

"I can’t say enough positive things about the Drury Plaza! Amazing "

"When I booked this hotel on the website it game me a total with taxes of what i was going to pay. Never mentioned anything about parking or having to pay for the parking. Never even mentioned that parking was not guaranteed for hotel guest. Which i taught was very unconvinced. When i arrived i was told i had to pay for the parking and added it to the room( more money). When go to the room the bathroom tub looked like it was not cleaned at all. When i reserved room i put i needed queen beds and handicap room for my husband that is an amputate. One in room it was too small bed where full size and the restroom well he couldn't even use. My husband had to go downstairs to lobby rr due to his handicap and chair. Very inconvenience! Tv in room didn't work at all. One night came back to hotel and there was no parking i had to go park at another hotel across and pay there and walk back to my hotel at 3am alone. This was very bad that i had to pay else where when i paid already for parking. Night shift employees very rude. So many things wrong in this hotel. And all they can do is tell me to write a review to improve stay. Never book with this hotel. "

"Very clean room. Amazing location"

"Staff was very polite, but the cleaning staff may be a bit understaffed. We had 2 rooms for 3 nights and never really had proper housekeeping. I had to ask for towels and toilet paper several times because we were never left any. Our trash was picked up once during our 3 night stay. The beds were not neatly made, and the sheets were never changed. The elevators were very slow, and we did actually get stuck in one of them. They had to reset it to make the doors open. It was not a terrible stay, but I might try another venue next time."

"Overall, I liked the old historic feel, but when I first went into my room, I noticed a half-eaten strawberry on the floor by the bed that housekeeping must have missed. The front desk could have shown better customer service; neither lady that worked there when I arrived seemed very unhappy and just very cold to me. The valet Manager and valets though were very helpful"

"Not what it looks like on line. The check in staff is very nice however if you have questions or concerns about anything they are ver dismissive. The spa temperature was so high the one night that an elderly man got burns on his feet from the water. When we reported it to the night staff they said they would report it to the morning maintenance. When we inquired the following day the man at the front desk didn’t know anything about it and rolled his eyes. We had to tell him that it was very serious to get him to even call the maintenance person. The rooms are clean but the bathroom had chipped paint and you could see where there was prior water damage. The shower head doesn’t move so unless you are five six you have to squat to rinse your hair. They only change the linens and towels every 3 days unless you want to pay mor for it. The complimentary breakfast doesn’t have real healthy options. No whole wheat toast only white or white bagels. Oranges no berries or bananas. No healthy cereals. They look healthy if you don’t really care about health. Seeing as how it’s at the medical center I thought it would be more health centered. We had an emergency and had to check out 3 days early and even though it was still before the check out time for the third day they would only refund 2 days because it broke the original booking. It’s also right off the highway so you you hear the highway noise all night. It is a safe location "

"Clean room"