Search Palaces in San Jose

"Apparently this property is under new ownership/management as has really gone downhill. Check-in was fine, but the room not so much. We got the 1-bedroom suite. There was no water in the room. Most hotels put some water in the room even if you have to pay for it. We had to walk all the way across the hotel to get some water. We needed the pull-out sofa for another bed. It didn't look very pleasing to sleep on directly so we called for some blankets, etc. Usually you get a sheet, blanket and pillow, but all we got was a blanket and we had to call the front desk a couple times for that. The thermostat in both the bedroom and main room seemed to have a mind of their own as they constantly kept going between heat and cool so we ended up just turning them off. Also the elevator when going down stopped suddenly and stayed in one place for a minute or so. We thought we were stuck but it eventually started going again. Won't be staying there again."

"Great breakfast very clean and healthy"

"The location was great. However the is a $45 parking fee if you want to park in the hotel. We parked on a near street parking lot for $7 flat rate. The complementary breakfast was great, great variety of breakfast options and it was clean and pleasant environment. The hotel looks old and outdated. It could used a remodeling to keep up with the hight rates per night. We are definitely not staying here again."

"Great!"

"LEATHER PANCAKES. DON'T BOTHER W/FROZEN FOOD."

"It was excellent.👍❤️"

"Will stay there again next time in San Jose"

"."

"Clean spacious room, comfortable bed, excellent breakfast with hot items."