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AC Hotel by Marriott San Jose Downtown

Photo gallery for AC Hotel by Marriott San Jose Downtown

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of AC Hotel by Marriott San Jose Downtown

AC Hotel by Marriott San Jose Downtown

3.5-star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
350 West Santa Clara Street, San Jose, CA, 95113

Explore the area

  • Popular LocationSAP Center at San Jose5 min walk
  • Popular LocationPlaza de Cesar Chavez10 min walk
  • Popular LocationSan Jose Convention Center11 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)7 min drive

Room options

About this area

San Jose

Located in San Jose, AC Hotel by Marriott San Jose Downtown is in the city centre. California Theater and Mission Santa Clara de Asis are local landmarks, and some of the area's attractions include The Tech Interactive and Children's Discovery Museum. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or SAP Center at San Jose. Guests love the hotel's central location.

What's nearby

  • San Pedro Square - 5 min walk
  • SAP Center at San Jose - 5 min walk
  • Adobe Corporate Headquarters - 8 min walk
  • Plaza de Cesar Chavez - 10 min walk
  • San Jose Convention Center - 11 min walk

Getting around

  • San Fernando Station - 8 min walk
  • San Jose Diridon Station - 10 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 7 min drive

About this property

AC Hotel by Marriott San Jose Downtown

3.5-star hotel in the heart of Downtown San Jose
You can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services at AC Hotel by Marriott San Jose Downtown. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and a lift
  • Meeting rooms, a 24-hour front desk and free newspapers
  • Coffee/tea in the lobby, express check-in and express check-out
  • Guest reviews give top marks for the central location and first-rate property condition
Room features
All guest rooms at AC Hotel by Marriott San Jose Downtown boast perks, such as Laptop workspace and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews say good things about the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Smart TVs with Netflix and cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 35.00 per day; includes in/out privileges)
  • Valet parking on site (USD 45.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7 AM–11 AM on weekends: USD 21.00 for adults and USD 10.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV/satellite channels
  • Netflix
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: USD 21.00 for adults and USD 10.50 for children (approximately)
  • Self-parking fee: USD 35.00 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

Frequently asked questions

Does AC Hotel by Marriott San Jose Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 13 Oct 2022 start from ₹13,776.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel by Marriott San Jose Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at AC Hotel by Marriott San Jose Downtown?

Self-parking is available for USD 35.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at AC Hotel by Marriott San Jose Downtown?

Check-in is from 3 PM - midnight.

What time is check-out at AC Hotel by Marriott San Jose Downtown?

Checkout is at noon.

Where is AC Hotel by Marriott San Jose Downtown located?

Located in Downtown San Jose, this hotel is within 2 miles (3 km) of San Pedro Square, SAP Center at San Jose and San Jose Convention Center. San Jose Center for the Performing Arts and Adobe Corporate Headquarters are also within 10 minutes. San Fernando Station is 8 minutes by foot and San Jose Diridon Station is 10 minutes.

Can I cancel my reservation for free at AC Hotel by Marriott San Jose Downtown and receive a full refund?

Yes, AC Hotel by Marriott San Jose Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel by Marriott San Jose Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 586 out of 1000 reviews
5 - Excellent 59%
Rating 4 - Good. 249 out of 1000 reviews
4 - Good 25%
Rating 3 - Okay. 72 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 44 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 49 out of 1000 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Alberto, Fresno
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and very attentive staff. Very welcoming
Stayed 1 night in Sep 2022

4/5 Good

Serena
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport but did not have much accommodation for smokers.
Stayed 1 night in Sep 2022

5/5 Excellent

Michael
Liked: Cleanliness, property conditions & facilities
Spacious room. Liked the rain shower head
Stayed 1 night in Sep 2022

5/5 Excellent

barbara
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for parking charge 40 per night
Stayed 1 night in Aug 2022

5/5 Excellent

Nicole R, Pacifica
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff gave helpful recommendations for food delivery at our late night check-in and nearby cafés and restaurants to explore during our stay. Rooms were huge, clean and very quiet. We never heard traffic or the kids we saw in the lobby. Loved the minimalist decor.
Stayed 2 nights in Aug 2022

4/5 Good

Jennifer
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and modern styled room which I liked. The a/c did not work very well and the way the shower stall is structured wasn’t good. No door at all to keep the water from spluttering out the shower stall. I had a rainfall shower head and water kept coming out because of the way the pressure of water was coming out a little harder. Rainfall shower heads are suppose to have water flow down like rain fall like. It was weird. By the the time I finished showering there was a puddle of water on the floor. :(
Stayed 1 night in Jul 2022

4/5 Good

verenice
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was nice and near the SAP center. The room was clean and spacious. The only issue i had was that the room was not ready at check even though we got there after 3pm and the attendent seemed annoyed by everything we asked.
Stayed 1 night in Jun 2022

5/5 Excellent

Christian
Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like the rooms really clean and modern
Stayed 1 night in Jun 2022

5/5 Excellent

Angela
Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of AC Hotel. It is walking distance to a variety of restaurants and bars in Downtown SJ yet tucked away to avoid traffic and passerby’s. The buffet breakfast was limited to only cold items but the espresso machine was a nice addition.
Stayed 1 night in Jun 2022

5/5 Excellent

Roberto j
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022