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DoubleTree by Hilton San Jose

Photo gallery for DoubleTree by Hilton San Jose

Exterior
Outdoor spa tub
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from room

Overview of DoubleTree by Hilton San Jose

DoubleTree by Hilton San Jose

4.0 star property

3.5/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
2050 Gateway Pl, San Jose, CA, 95110

Explore the area

  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)16 min walk
  • Popular LocationRivermark Village5 min drive
  • Popular LocationEdward Peterman Museum of Railroad History7 min drive
  • Popular LocationSanta Clara University10 min drive

Room options

About this area

San Jose

In the business district and near a metro station, DoubleTree by Hilton San Jose is in an area with good airport proximity. Mission Santa Clara de Asis and Winchester Mystery House are local landmarks, and the area's natural beauty can be seen at San Jose Municipal Rose Garden and Alviso Marina County Park. The Tech Interactive and Children's Discovery Museum are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • San Jose Flea Market - 5 min drive
  • Rivermark Village - 5 min drive
  • Rosicrucian Egyptian Museum - 7 min drive
  • Edward Peterman Museum of Railroad History - 7 min drive
  • Santa Clara University - 10 min drive

Getting around

  • San Jose College Park Station - 6 min drive
  • Karina Court Station - 12 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 3 min drive

About this property

DoubleTree by Hilton San Jose

4-star hotel in the business district
A free round-trip airport shuttle, shopping on site and 2 coffee shops/cafes are just a few of the amenities provided at DoubleTree by Hilton San Jose. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A ballroom, concierge services and free newspapers
  • Smoke-free property, ATM/banking services and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to the airport
Room features
All 505 rooms include comforts such as premium bedding and pillow menus, in addition to perks such as air conditioning and safes. Guests reviews say good things about the size rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 37-inch HDTVs with cable channels
  • Balconies, video game consoles and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:30 AM to midnight
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 15-21 for adults and USD 15-21 for children
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (48000 square feet)
  • Meeting rooms - 10

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 15 and USD 21 for adults, and USD 15 and USD 21 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
DoubleTree San Jose
Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

Frequently asked questions

Does DoubleTree by Hilton San Jose have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at on 17 Dec 2022 start from ₹8,944.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton San Jose pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton San Jose?

Self-parking is available for USD 30 per night. Limited spots are available.

What time is check-in at DoubleTree by Hilton San Jose?

Check-in is from 4:00 PM - 5 AM. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton San Jose?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton San Jose provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:30 AM to midnight on request.

Where is DoubleTree by Hilton San Jose located?

Situated near the airport, this hotel is within 3 miles (5 km) of Avaya Stadium, San Jose Municipal Golf and Rivermark Village. SAP Center at San Jose and San Jose Convention Center are also within 6 miles (10 km). Karina Court Station is 12 minutes by foot and Mineta Airport Station is 12 minutes.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 335 out of 1001 reviews" "
" "5 - Excellent 33%
Rating 4 - Good. 237 out of 1001 reviews" "
" "4 - Good 24%
Rating 3 - Okay. 165 out of 1001 reviews" "
" "3 - Okay 16%
Rating 2 - Poor. 153 out of 1001 reviews" "
" "2 - Poor 15%
Rating 1 - Terrible. 111 out of 1001 reviews" "
" "1 - Terrible 11%

3.8/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness

1/5 Terrible

Leslie
Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wow, Hilton! Do better, The Hilton name Use to mean something. We've stayed here yearly on our trips to Maui and IT JUST KEEPS GETTING WORSE! This place needs a Major overhaul. The lobby and the front desk, bar/restaurant and staff were great. Lobby looks beautiful and staff were fast and efficient. But the property! Major FAIL! The heater in the room didn't work AT ALL ! It was freezing all night and we had it turned up to max heat. (It was 38 degrees outside this night) The Carpet was gross, there were hairs in the bed, it took probably 10 mins of wasted running water for the water to get warm enough shower and the ice machine near the room was broken, so you had to Walk ALL THE WAY to the opposite side of the property to get ice. And it's a big property! Additionally the carpet throughout the property is absolutely disgusting, Old, stained and impossible to roll luggage on. My son actually fell because not only is the carpet gross it has ripples in it through out (if your gonna keep that nasty carpet at least get it stretched in properly (Specifically the area in front of the 3rd floor elevators) My son (8 years old)tripped and fell over the lose carpet. Airport shuttle was also great but the actual stay was 👎 Not good. You can't beat the location for travel out of San Jose airport but this hotel need some massive upgrades.

3/5 Okay

Kerri
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
When we arrived at our room the handle worked the opposite way so we had difficulty entering the room. Once we figured the door out and we entered the room we were met with a strong unpleasant odor that smelled as it there was a dead animal in the room. When we called the front they said to come down and they would get us a new room. The staff were very friendly and quickly got us into a new room. The new room smelled significantly better, but was definitely in need of some updates. Overall, the staff is friendly, the lobby area is nice, they have great amenities and are conveniently located near the airport. Once they renovate the rooms, this hotel will move up some stars in my book.
Stayed 1 night in Nov 2022

3/5 Okay

Jonathan
Business traveller
Disliked: Cleanliness, amenities
Beautiful lobby but the rooms and hallways are very worn and need major cleaning and updating.
Stayed 1 night in Nov 2022

2/5 Poor

Janice
Disliked: Cleanliness, property conditions & facilities
The parking situation could be a lot easier
Stayed 1 night in Nov 2022

5/5 Excellent

zedric
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2022

1/5 Terrible

Christina
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I had to change my room twice because the rooms and the whole second floor smelled like cigarettes. The room I ended up in had no hot water, and the heater only blew cold air. They shouldn’t be renting rooms out if they can’t provide the basics. Waste of money. Only good thing about this place is how close it is to the airport.
Stayed 1 night in Nov 2022

1/5 Terrible

Eduardo
Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The heaters does not work in any of the rooms. Vending machines are priced up to the roof $5 for a bottle of water never coming here again
Stayed 1 night in Nov 2022

2/5 Poor

ali
Business traveller
It is close to the airport. The rooms that face highway are very noisy due to old windows.
Stayed 2 nights in Nov 2022

5/5 Excellent

Victoria
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is a little noisy at night but great overall !