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The Row Hotel, BW Signature Collection

3.0 star property
Comfortable hotel near Santana Row Shopping Center

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Row Hotel, BW Signature Collection

Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Shopping centre
Exterior
Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory-foam beds, individually decorated, individually furnished
Signature Suite, 1 King Bed (Self Check-in with Virtual Front Desk) | Living room | Smart TV

Overview of The Row Hotel, BW Signature Collection

Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
The price is ₹10,672
Price available on 05/05/2024

Explore the area

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Popular LocationFalafel's Drive-In2 min walk
  • Popular LocationWestfield Valley Fair Shopping Mall12 min walk
  • Popular LocationSanta Clara Station5 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)8 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Memory-foam beds, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Memory-foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory-foam beds, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory-foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory-foam beds, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Memory-foam beds, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory-foam beds, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Jose

In the entertainment district, The Row Hotel, BW Signature Collection is in an area with great shopping. Winchester Mystery House and Mission Santa Clara de Asis are local landmarks, and the area's natural beauty can be seen at San Jose Municipal Rose Garden and Civic Center Park. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Avaya Stadium.
Visit our San Jose travel guideOpens in a new window

What's nearby

  • Westfield Valley Fair Shopping Mall - 12 min walk
  • Santana Row Shopping Center - 17 min walk
  • Winchester Mystery House - 2 min drive
  • Avaya Stadium - 5 min drive
  • San Jose Convention Center - 5 min drive

Getting around

  • Bascom Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive

Restaurants

  • Din Tai Fung - 17 min walk
  • Starbucks - 19 min walk
  • California Pizza Kitchen - 17 min walk
  • Sarku Japan - 19 min walk
  • Falafel's Drive-In - 2 min walk

About this property

The Row Hotel, BW Signature Collection

Hotel near Santana Row Shopping Center
Close to Winchester Mystery House, The Row Hotel, BW Signature Collection provides amenities such as a 24-hour gym. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge) and a vending machine
  • Guest reviews say great things about the overall value and proximity to shopping
Room features
All 55 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Coffee/tea makers and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Parking on site (USD 13 per night)

Things to do

  • 24-hour gym

Conveniences

  • Vending machine
  • Virtual front desk

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch Smart TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Self-parking fee: USD 13 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Is The Row Hotel, BW Signature Collection pet-friendly?

Yes, The Row Hotel, BW Signature Collection allows cats and dogs (limit 1 total). There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Row Hotel, BW Signature Collection?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on 5 May 2024 start from ₹10,671.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Row Hotel, BW Signature Collection?

Self-parking is available for USD 13 per night.

What time is check-in at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Row Hotel, BW Signature Collection?

Checkout is at 11:00 AM.

Where is The Row Hotel, BW Signature Collection located?

Situated in the entertainment district, this hotel is within 1 mile (2 km) of Westfield Valley Fair Shopping Mall, Santana Row Shopping Center and Winchester Mystery House. San Jose Convention Center is 2.8 mi (4.5 km) away.

The Row Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 59 reviews" "
Rating 8 - Good. 9 out of 59 reviews" "
Rating 6 - Okay. 6 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 11 out of 59 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karmina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Apr 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very easy to access. The check in clerk was not usually at the desk and the check in computer was down. We left without checking out with a clerk. That would be my only complaint.
Stayed 1 night in Apr 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and was accommodating. Hotel was current and modern. Liked the fact that the key card was digital.
Stayed 2 nights in Mar 2024

10/10 Excellent

Suahill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and just down street from many shopping and dine in restaurants. Parking lot is a little sketchy but hotel itself is clean and staff is nice
Stayed 1 night in Feb 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely with the exception of hot water in the mornings. Many of the other guests complained as well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms Very good area I have wedding picture in the hotel and came out awsome
Stayed 3 nights in Feb 2024

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my extreme disappointment with my recent stay at The Row Hotel, BW Signature Collection. My experience was so disappointing that I feel compelled to bring it to your attention in hopes of improving future guest experiences. Upon my arrival at the hotel, I was shocked to find that there was no staff present. Not only was there a lack of staff, but the security of the hotel was severely compromised. Multiple DoorDash employees were freely wandering around the premises, indicating a serious breach in security. It was concerning to witness anyone being able to access the hotel without proper authorization or verification. Moreover, the virtual check-in kiosk, which appeared to be the only means of checking in, was not functioning properly. I was not provided with a code or any instructions on how to proceed with the check-in process. When I attempted to seek assistance from other guests, I discovered that they had managed to enter the hotel using the kiosk before it became inoperable. The lack of responsiveness and accountability from the hotel management further exacerbated the situation. Despite multiple attempts to contact the hotel for assistance, I was met with utter disregard and indifference. The owner’s dishonesty in claiming that I had left the premises, coupled with his refusal to provide a refund, only added to my frustration and dissatisfaction. Fortunately, after escalating the issue with Expedia, I was able to secure a refund.
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Stayed 1 night in Mar 2024

10/10 Excellent

Joahnna

Stayed 1 night in Mar 2024