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Four Points by Sheraton San Jose Downtown

Photo gallery for Four Points by Sheraton San Jose Downtown

Primary image
Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Suite, 1 King Bed, Non Smoking, Corner | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Four Points by Sheraton San Jose Downtown

Four Points by Sheraton San Jose Downtown

3.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Parking available
Map
211 S First Street, San Jose, CA, 95113

Explore the area

  • Popular LocationPlaza de Cesar Chavez2 min walk
  • Popular LocationSan Jose Convention Center4 min walk
  • Popular LocationSAP Center at San Jose17 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)9 min drive

Room options

About this area

San Jose

Four Points by Sheraton San Jose Downtown is located in Downtown San Jose, a neighbourhood in San Jose, and is in the entertainment district and near the airport. San Jose Museum of Art and The Tech Interactive are cultural highlights, and some of the area's landmarks include California Theater and Mission Santa Clara de Asis. Children's Discovery Museum and Happy Hollow Park and Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping, golfing and winery tours. Guests appreciate the hotel's location for the sightseeing.
Visit our San Jose travel guideOpens in a new window
Map

What's nearby

  • Plaza de Cesar Chavez - 2 min walk
  • The Tech Interactive - 3 min walk
  • San Jose Museum of Art - 4 min walk
  • San Jose Convention Center - 4 min walk
  • SAP Center at San Jose - 17 min walk

Getting around

  • San Antonio Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 9 min drive

About this property

Four Points by Sheraton San Jose Downtown

3-star hotel in the heart of Downtown San Jose, rejuvenated in 2016
Consider a stay at Four Points by Sheraton San Jose Downtown and take advantage of a terrace, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a fitness centre and a business centre.
Other perks include:
  • Self-parking (surcharge), 2 meeting rooms and ATM/banking services
  • Multilingual staff, a TV in the lobby and a 24-hour front desk
  • A vending machine, express check-out and smoke-free property
  • Guest reviews say great things about the dining options
Room features
All guest rooms at Four Points by Sheraton San Jose Downtown have perks, such as laptop-compatible safes and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary bottled water. Guests reviews speak well of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch TVs with premium channels
  • Fridges, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 35.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 35.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

Is Four Points by Sheraton San Jose Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 11 Oct 2022 start from ₹10,516.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton San Jose Downtown?

Self-parking is available for USD 35.00 per day.

What time is check-in at Four Points by Sheraton San Jose Downtown?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Four Points by Sheraton San Jose Downtown?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Four Points by Sheraton San Jose Downtown located?

Located in Downtown San Jose, this hotel is within 2 miles (3 km) of Plaza de Cesar Chavez, San Jose Convention Center and SAP Center at San Jose. The Tech Interactive and California Theater are also within 5 minutes. San Antonio Station is only a 2-minute walk and Santa Clara Station is 5 minutes.

Can I cancel my reservation for free at Four Points by Sheraton San Jose Downtown and receive a full refund?

Yes, Four Points by Sheraton San Jose Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton San Jose Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 455 out of 1000 reviews
5 - Excellent 46%
Rating 4 - Good. 276 out of 1000 reviews
4 - Good 28%
Rating 3 - Okay. 128 out of 1000 reviews
3 - Okay 13%
Rating 2 - Poor. 52 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 89 out of 1000 reviews
1 - Terrible 9%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

3/5 Okay

Rebecca
Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old and rundown. Uncomfortable beds and small TV positioned in a way that’s hard to watch old squeaky cabinets and little amenities not worth the price at all. For a little more money it’s worth staying somewhere else in downtown San Jose
Stayed 2 nights in Aug 2022

4/5 Good

Rex, Palo Alto
Liked: Cleanliness, staff & service
Great locale. Easy parking next door. Clean room. Some carpets in the halls were run down. Liked the price.
Stayed 1 night in Aug 2022

3/5 Okay

Irfan
Travelled with family
The stay was an ok experience overall. The property is quite dated and so we’re the rooms. Washrooms were clean and better lit than the rooms.
Stayed 1 night in Aug 2022

4/5 Good

Meredith, Concord
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 1 night in Aug 2022

5/5 Excellent

Nika
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and helpful!
Stayed 1 night in Aug 2022

1/5 Terrible

Joan
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During my overnight stay, my guests and I each received a lot of bug bites. I received about 10. I told the staff the next day, and they asked me, "how do you know it's from us?" I told them, "I didn't have any before bed, and woke with these bites." I couldn't believe they wouldn't own up to it or give some kind of compensation. The facilities were also pretty dirty. The carpet had brown spots, and overall it was unpleasant. I couldn't believe I paid that much for this bad of a stay.
Stayed 1 night in Aug 2022

5/5 Excellent

Hawraa
Liked: Staff & service, amenities
Leslie S (?) checked me in was so great, friendly and approachable. She made the whole process smooth.
Stayed 3 nights in Aug 2022

5/5 Excellent

Jennifer
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff: friendly, sincere and professional. VERY comfortable bed (I do bring my own sheets) for a great nights rest. Walking distance to SJSU
Stayed 5 nights in Jun 2022

3/5 Okay

Caitlyn
Liked: Staff & service
Disliked: Cleanliness
Great location, parking was too expensive to me at $35 a night. The building is very old and you can tell. I had trouble with the thermostat, it was old and you had to fidget with it a certain way to get it to work. I heard a lot of creaks and banging through the walls throughout the night. The room was small. It had very old decor. It was just old and not updated. This would be a great location if it had more upgrades and renovations. It was fine for my short stay but i probably would opt for The Westin down the street instead next time.
Stayed 1 night in Jul 2022

3/5 Okay

Emily, Malden
Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great but the hotel itself is very outdated and rooms are 100 shades of yellow.
Stayed 1 night in Jul 2022