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The Westin San Jose

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Premium bedding, down duvets, pillow-top beds, in-room safe
Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of The Westin San Jose

The Westin San Jose

4-star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
302 South Market Street, San Jose, CA, 95113

Explore the area

  • Popular LocationSan Jose Convention Center1 min walk
  • Popular LocationPlaza de Cesar Chavez3 min walk
  • Popular LocationSAP Center at San Jose17 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)7 min drive

Room options

About this area

San Jose

The Westin San Jose is located in Downtown San Jose, a neighbourhood in San Jose, and is near the airport and near a metro station. San Jose Civic Auditorium and San Jose Museum of Art are cultural highlights, and travellers looking to shop may want to visit San Jose Flea Market and The Pruneyard Shopping Center. The Tech Interactive and Children's Discovery Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • San Jose Convention Center - 1 min walk
  • Plaza de Cesar Chavez - 3 min walk
  • The Tech Interactive - 3 min walk
  • Children's Discovery Museum - 8 min walk
  • SAP Center at San Jose - 17 min walk

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 7 min drive

Restaurants

  • Voltaire Coffee House - 2 min walk
  • The Grill On The Alley - 3 min walk
  • McCormick & Schmick's - 3 min walk
  • Bijan Bakery and Café - 3 min walk
  • Fountain Restaurant - 4 min walk

About this property

The Westin San Jose

4-star hotel located in Downtown San Jose
Near San Jose Convention Center, The Westin San Jose provides dry cleaning/laundry services, a bar and a 24-hour fitness centre. The on-site restaurant, Il Fornaio, features Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and 7 meeting rooms
  • ATM/banking services, a banquet hall and a vending machine
  • A front desk safe, wedding services and a computer station
  • Guest reviews give good marks for the helpful staff and location
Room features
All 171 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, Filipino, French, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 49.00 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays: USD 17 for adults and USD 17 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8849 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Roll-in shower (selected rooms)
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Up to 40 lb per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: USD 17 for adults and USD 17 for children (approximately)
  • Valet parking fee: USD 49.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

Frequently asked questions

Is The Westin San Jose pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 40 lb per pet.

How much does it cost to stay at ?

As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from ₹11,596.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin San Jose?

Valet parking is available for USD 49.00 per night. Limited spots are available.

What time is check-in at The Westin San Jose?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 AM to 6:00 AM for a fee.

What time is check-out at The Westin San Jose?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Westin San Jose located?

Located in Downtown San Jose, this hotel is steps away from San Jose Civic Auditorium and San Jose Convention Center. Montgomery Theater and California Theater are also within 5 minutes. Convention Center Station is only a 2-minute walk and San Antonio Station is 5 minutes.

Can I cancel my reservation for free at The Westin San Jose and receive a full refund?

Yes, The Westin San Jose offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin San Jose cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 558 out of 1026 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 272 out of 1026 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 103 out of 1026 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 55 out of 1026 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 38 out of 1026 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were really friendly and the hotel was close to our event.
Stayed 1 night in Jan 2023

10/10 Excellent

Karine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property! The rooms are very very nice as well but what makes this stay truly remarkable is their friendly and attentive staff who go above and beyond to make sure their guests have a great experience. Denise at the front desk is amazing and their customer service is second to none
Stayed 1 night in Jan 2023

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. It’s walking distance to lot of fun places. The area seems pretty safe. The hotel is very clean and the people are friendly and helpful. The parking is pricey but I guess you pay for the location though. The only thing bothers me is the sound system is not that good. I had a loud neighbor!
Stayed 1 night in Jan 2023

6/10 Okay

Ricardo, Ontario

Travelled with group
Liked: Cleanliness, staff & service
Good location for night life. Poor lighting, slight dated for being a Westin hotel

8/10 Good

Elaina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - The linens felt scratchy and uncomfortable and there was a musty smell in our bathroom. Staff was great, overall good experience

8/10 Good

Monica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Service was amazing. The staff super friendly and helpful. My only issue was the room. The AC unit was super loud. We couldn't sleep.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here at the Westin. Helpful friendly staff. Great room.
Stayed 1 night in Jan 2023

10/10 Excellent

Rachel, Tualatin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, horrible parking options.
Stayed 1 night in Dec 2022

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for visiting the Tech Interactive Museum but not perfect. Awkward bathroom doors, no makeup mirror. Good value for the price with comfortable mattress but very soft pillows that work for sleeping but don't offer proper support to sit and read in bed. Rooms are fine for 1, Ok for 2 with a king bed but the double queen rooms are a bit tight for a family with kids. Enjoyed the restaurant. Valet parking was also a bit awkward, right off a busy corner without much space to pull up. No bellman available so we got a cart and moved our own luggage. That said, as two adults we will return if in the area as long as the price is the same. Wouldn't spend more than $189.

8/10 Good

Patrice, Hollister

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location.We were there for a Sharks game.It was a brisk 20 minute walk.
Stayed 1 night in Dec 2022