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"Our 2nd stay here, staff are very friendly and helpful, the room was spacious felt very homely. Very close to city centre and shops would definitely stay again. Was planning on using restaurant but met friends and had meal with them"

"Very clean room and lovely big bed. Didn’t find WiFi password? Found the sports bar good but when sitting nearby couldn’t hear what was being said. Perhaps they need a proper quiet corner for family & friends to meet and chat. Would stay again and staff were lovely on reception. Found breakfast layout slightly trickier and didn’t flow for us. Saying all that would stay again. Had a lovely room with balcony and view of the river"

"Nice hotel but the room was a little tired with signs of wear and damage. The heating wasn't working and I had to advise reception who left a portable heater in the room. It's surprising how often this happens in other hotels, not just here, and suggests a lack of maintenance."

"Excellent stay in the city centre, close to everything. The staff were all very friendly and helpful. Our room was spotless, the breakfast was excellent value for money and very tasty."

"Lovely hotel. Kind and friendly staff who were happy to help. Pet friendly which was brilliant. "

"The property is lovely, scenic in beautiful surroundings. We stayed in a comfy double room for 1 night which was fine and we appreciated the amenities in the room (iron/ironing board, bottled water etc). It was generally clean, with some minor points. The soundproofing isnt great as you could hear people in the corridor and the neighbouring room but thankfully it was a peaceful night. The staff were friendly and overall it is a nice Hotel and I would stay again. We were dissappinted that breakfast was unavailable in the morning as it was fully booked. We did ask the day before and were told there was no need to book and to just go to the restaurant in the morning. We understand it was Mothers Day that morning but we should have been told to book a table for breakfast. The fact that we were hotel guests didnt mean anything. "

"Did not drive . But there is parking at the side of the Hotel Hotel and staff was great Hotel value for money Wide range of shops across the road. Reading train station close by. An bus stops outside the hotel. Will stay again "

"Nice bar, lovely room, great location"

"Always enjoy staying here but amenities are not quite as good as they used to be"