Search Hotels in Puerta de Tierra, San Juan

"Room was nice, view was beautiful. Beautiful property."

"The oceanside was great! Woke up every morning ready to open the balcony and just hear the waves."

"It was a beautiful hotel with "

"1-star stay at Costa Bahia Hotel Paseo Caribe — unprofessional staff, dirty room, and mold everywhere. Checked in (or tried to) after a day out on the island. I know 4 pm is check-in—I arrived at 10 am expecting to drop bags, came back at 4:15 and was told the room still wasn’t ready. It wasn’t actually ready until 5:15. So we lost the first hour of our evening. Front desk is on the second floor, four people working (two women, two men) and all of them were goofing off behind the desk—throwing a pen around, joking, totally unprofessional. When I asked about a late checkout, I got attitude; the same staffer told me to “check back in the morning.” Next morning we called to request a late checkout and were told it was unavailable. At checkout, a couple trying to check in at 11 am were being offered early check-in for $75—so they’ll charge for early access but won’t extend a courtesy late checkout. Room condition was worse: • Outdated carpet and a persistent moldy smell. • Main orange couch was stained and not fit to sit on; floors were dirty with visible stains. • Bathroom had mold around the tub. Water pressure and hot water were the only positives. • Bed was the worst: the thin blanket had green mold on it (we didn’t notice until the next day). Pillow had a streak of blood. • Balcony door was off its track and a pain to open; view of the bay was nice but not worth the hassle. • All night there was an annoying beep from a utility closet in the hallway—sounded like a dying s"

"no we did not have a beach view, we did enjoy the pool"

"Too much street noise. There were guests having domestic fights in the halls late at night. "

"Everything was enjoyable, staff very nice"

"This is NOT a LGBT property with more straight guests than gay. We were also told there was an issue that would prevent our room from being serviced for 3 days AND we were expected to take care of our own garbage yet we witnessed a number of rooms being cleaned....so not sure how that worked. The only positive experience was Vanessa - the amazing employee on Reception who checked us in. Find another option."

"View was great"