"The staff are extremely polite and helpful. They always had a smile on their face and went above and beyond to make the stay wonderful.
However the property itself is not worthy of being called 4 star. Extremely dirty rooms which haven't been cleaned properly in a long time. There was dust everywhere. Small fruitflies like insects everywhere in the room. The amenities like showers, cabinets, lamps etc haven't been cleaned or replaced ever."
"The staff are extremely polite and helpful. They always had a smile on their face and went above and beyond to make the stay wonderful.
However the property itself is not worthy of being called 4 star. Extremely dirty rooms which haven't been cleaned properly in a long time. There was dust everywhere. Small fruitflies like insects everywhere in the room. The amenities like showers, cabinets, lamps etc haven't been cleaned or replaced ever."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
Sameer
Reviewed November 8, 2025Reviewed November 8, 2025
Fantastic hotel, the staff tries to do everything to make the guest feel comfortable.
Could provide transportation to and from the airport, without being an additional cost.
Fantastic hotel, the staff tries to do everything to make the guest feel comfortable.
Could provide transportation to and from the airport, without being an additional cost.
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Excellent hotel but not impressed that they charge for wifi and have a complex registration procedure requiring you to set a password just to access wifi !
Excellent hotel but not impressed that they charge for wifi and have a complex registration procedure requiring you to set a password just to access wifi !
Anonymous traveller
Reviewed January 10, 2016Reviewed January 10, 2016
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
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