Search Family-Friendly Hotels in Polanco

"Breakfast was fantastic. The concierges were outstanding."

"Great location Very helpful staff They wanted to charge us for bar that we did not use "

"Excellent location, nice staff, kitchen and living room comfortable, great bed and bathroom, safe area"

"Any outside service that is billed to the room will incur a 17% commission to the hotel as a "service fee". For example, if you ask the concierge to organize a hot air balloon ride for 2 the provider will likely have difficultly processing a direct payment and will bill the hotel -- who will in turn add 17% to the charge just for the convenience. The concierge will also favor the external services if there is a cancellation. None of this is sufficiently explained up front, so you'll be in for a big and irritating surprise when you review your bill at checkout. All-in-all, there are better and more forthright hotel options in Mexico City that the W. "

" The construction was annoying and smelly and loud but what can you do"