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"Well thought out venue, relaxing atmosphere, excellent restaurant and bar in complex, great place to watch the sunset over by the fire pits. Great place to write a book!"

"The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby."

"There was no hot water for a shower. I was unable to shower while there and the breakfast was not impressive. The sausage was dry and hard and not a great variety of items. "

"Clean, spacious room. Needed a room for one night. Worked perfectly. Staff was incredibly friendly and helpful."

"The room was clean and spacious. Our sink was clogged and because we got into our room quite late we didn’t report it until the morning. Breakfast was good - and hot! They kept everything well stocked and clean"

"Room was clean, staff friendly and helpful, breakfast buffet excellent. "

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!! "

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."