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"Heat didn’t work in room. Just blew air but didn’t warm up. Beautiful view of the lake. Nice free breakfast. Restaurant was decent, good wings and flatbreads."

"Relaxing stay."

"Very clean and fresh Reno to this historic property. Very nice bar and restaurant. I would say the bfast was very basic and could have been better but otherwise we enjoyed our stay. Very comfortable beds!"

"The stay was average my main complaint was that the room had small tiny nats, flies I don't know what they were but they were everywhere in the room I have bites on my face and buttocks they were Tini tiny flying things that annoyed me ... there was no safe to secure my things nor housekeeping services unless requested I'm sure fo an additional . I requested a law enforcement discount when I couldn't see the option online when I called directly and I was told that that room was taken and they wanted to charge me way more on the phone instead of matching the price I got online. So I booked online . They should definitely have housekeeping available for guest everyday without asking or for an additional fee. I will rate this hotel underwhelming. If I spend the money I did for 3 nights I definitely was disappointed, 👎"

"Dirty unkempt truly a horrible experience"

"The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby."

"There was no hot water for a shower. I was unable to shower while there and the breakfast was not impressive. The sausage was dry and hard and not a great variety of items. "

"My second stay at that hotel. The staff was very kind and friendly, the facilities were spotlessly clean, and the room was comfortable and well-furnished. That's all I ever want from a hotel, and it was delivered."

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."