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"The property was very dated and the rooms were not very clean. Also, upon arrival the staff was very unpleasant to work with and we arrived early with a noted early arrival check in time and they would not accomodate this and would not let us into our room until 4pm, which made us late to our reservations for a show at Sheas theater. They also placed a rather large hold on my credit card for incidentals that took almost a week to be returned to my card. We will not be staying here again in the future. "

"Great location a d very helpful staff. Clean property "

"Not everyone with a bag is doing laundry at the hotel. "

"Evening staff were very nice. The room was clean and pleasantly decorated. The shower had a crack across the bottom which I think needs attention. "

"This hotel is in a historic building, built in 1904, which was interesting, but you need to be prepared for what that entails. It took forever to heat our room, the windows were quite drafty, there were lots of noises (creaks, bumps, street noise) but for a 2 night stay, it served it's purpose."

"Easy and safe area to walk around."

"Good location for our visit for a concert at Keybank. Room was clean, bed was comfortable."

"Stayed here during Buffalo Fashion Runway III had a great stay. "

"Clean room "