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Overview of Hilton Garden Inn Buffalo Downtown

Photo gallery

Featured image
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
View from Room

Hilton Garden Inn Buffalo Downtown

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationBuffalo Niagara Convention Center4 min walk
    Popular LocationCanalside14 min walk
    Popular LocationKeyBank Center17 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)20 min drive

Choose dates to view prices

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Roll-In Shower)

5/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

4.9/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Non Smoking, City View (2 Queen Beds & Sofa Bed)

4.4/5 guest room rating
  • 890 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Non Smoking (2 Queen Beds & Sofa Bed)

4.3/5 guest room rating
  • 550 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Bathtub, City View (Accessible)

5/5 guest room rating
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

4.7/5 guest room rating
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Bathtub, City View (Accessible)

4.8/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

King Room, Luxury Suite, 1 King Bed, Non Smoking

4.5/5 guest room rating
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

5/5 guest room rating
  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Bathtub (2 Queen Beds & Sofa Bed)

4.6/5 guest room rating
  • 550 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

About this area

Buffalo

Located in Buffalo, Hilton Garden Inn Buffalo Downtown is in the city centre and near a metro station. The area's natural beauty can be seen at Buffalo and Erie County Naval and Military Park and Buffalo and Erie County Botanical Gardens, while Shea's Performing Arts Center and Kleinhans Music Hall are cultural highlights. Enjoy an event or a match at Sahlen Field, and consider making time for Buffalo Zoo—a top attraction that's not to be missed.
Popular Location

What's nearby

  • Buffalo Niagara Convention Center - 4 min walk
  • Buffalo City Hall - 6 min walk
  • Sahlen Field - 8 min walk
  • Canalside - 14 min walk
  • KeyBank Center - 17 min walk

Getting around

  • Lafayette Square Station - 2 min walk
  • Buffalo-Exchange Street Station - 12 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 16 min drive

Restaurants

  • Where to eat
  • Garden Grille & Bar – Restaurant with a bar offering American cuisine. Serves breakfast, lunch and dinner daily, happy hour available. Kids' menu available.

About this property

Hilton Garden Inn Buffalo Downtown

3-star Buffalo hotel in Downtown Buffalo, walk to Sahlen Field
This smoke-free hotel features a restaurant, an indoor pool and 2 bars/lounges. Free wired Internet in public areas, a free airport shuttle and free train station pick-up are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site. All 124 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as sofa beds and fridges. Guests will also find MP3 docking stations, microwaves and room service.
Hilton Garden Inn Buffalo Downtown offers 124 forms of accommodation with MP3 docking stations and laptop-compatible safes. 39-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6 AM to 11 PM
  • Airport shuttle at scheduled times
  • Free 24-hour train station pick-up shuttle

Food and drink

  • To-go breakfast available for a fee daily 7 AM–11 AM: USD 4.99 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space ( 3800 square feet)
  • Meeting rooms 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 39-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 4.99 per person (approximately)
  • Covered self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Buffalo Downtown Hotel
Hilton Garden Inn Buffalo Downtown Hotel
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Hotel Hilton Garden Inn Buffalo Downtown
Hilton Garden Inn Buffalo Downtown Buffalo
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Hilton Garden Inn
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Hilton Garden Inn Buffalo Downtown Hotel
Hilton Garden Inn Buffalo Downtown Buffalo
Hilton Garden Inn Buffalo Downtown Hotel Buffalo

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 455 out of 822 reviews
5 - Excellent 55%
Rating 4 - Good. 276 out of 822 reviews
4 - Good 34%
Rating 3 - Okay. 55 out of 822 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 822 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 822 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was fabulous and so was the staff - Very accommodating. They only thing I have to say is the heat needs to be lowered in the halls and elevators. It was horrible and so hot it made it hard to breath especially with the masks. Lobby was hot too
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! We really enjoyed how clean and quiet the property was and the staff was beyond friendly.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in May 2021

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and helpfulness
Stayed 2 nights in Apr 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine, free parking was advertised when I did reservation.was not available when I checked in.
Stayed 1 night in Apr 2021