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"When we first got to our room, there were VERY, VERY LOUD people, two rooms down. And I mean rude, crude and obnoxious!! We were first concerned that this was a welfare hotel. However, the staff was very apologetic and moved us to the other end of the hotel. Also, they seemed to put an end to the noise, because we never heard a peep again, for our six-day stay. The staff was always pleasant and helpful. The room was always clean. Shower was a little slow to respond to temp changes but that was just by design; as the head was on one end of the stall and the control on the other. It was always hot, night or day. Breakfast was good. You could have anything from a yogurt and a banana, to eggs and bacon. Be healthy or not; your choice. Other than the initial shock of noise, I have nothing bad to say about this place!"

"Close to shopping and a variety of other activities."

"Lovely property with good service"

"So relaxing after an international flight!"

"Room was very clean and comfortable. Would book hotel for my next visit to Buffalo. "

"The hotel is centrally located downtown with easy walking distance to most important things. Well kept and very clean. Inside the hotel lobby is some of the original architecture from early 1900's."

"Our room was clean and comfortable. The historic appeal of the hotel was awesome. We thoroughly enjoyed our stay. "

"Breakfast was good-hot coffee and plenty of food to choose from,"

"The room was clean, the staff were extremely helpful. Very convenient to the hospital. "