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"We booked here for the weekend to attend a cheer competition with some other cheer families. Several families had extremely dirty rooms….one even requested a refund and went somewhere else. Our room was luckily clean which was the only decent part of our stay. I purposely chose this place because of the sauna and was looking forward to it all week. Upon arrival, I was told the sauna was broken and they had no clue when it would be fixed. I had booked a suite and it was right across the elevator. The walls are so thin they might as well be plastic. I heard people coming and going 24/7. The people in the room next to me sounded like a bunch of elephants doing aerobics. Kids yelling and screaming up and down the halls when it’s supposed to be “quiet time”. It’s not enforced at all. I got maybe 3 hours of sleep the whole weekend. Ice machine on our floor was also broken. When I went to check out I wasn’t even asked how my stay was. The girl at the front desk just said I was all set and walked away. Extremely disappointed."

"Room was clean, staff friendly and helpful, breakfast buffet excellent. "

"The room was clean, staff was friendly and helpful and plenty of amenities for my kids and I to enjoy, particularly the swimming pool, hot tub, and indoor gym."

"Very nice "

"thay forgot to replace washcloth"

"This hotel did not have key cards it has house keys the hotel staff was caught inside my room 3 times snooping while they thought all of us were sleeping in the room scared my kids out of a sound sleep in the middle of the night the first time and then was caught 2 more times while my kids sat awake and quiet scared to death I would not recommend ANYONE stays here especially if the have kids! Very scetchy not safe!!!"

"It was great 😊 "

"Breakfast was great and the grandkids really enjoyed the pool. The room was good, but not great, perhaps the staff could be trained to look at the details and not the overall picture. An extra minute or two cleaning, goes a long way."

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!! "