Bar (on property)

Reviews of Quest Docklands

4 out of 5
Quest Docklands
750 Bourke Street, Melbourne, Docklands, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 762 out of 1224 reviews" "
Rating 8 - Good. 361 out of 1224 reviews" "
Rating 6 - Okay. 63 out of 1224 reviews" "
Rating 4 - Poor. 24 out of 1224 reviews" "
Rating 2 - Terrible. 14 out of 1224 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's close proximity to the bus and train terminals meant we didn't need to hire a car.
Stayed 2 nights in May 2024
Response from Quest Docklands Team on 20 May 2024
Dear Sylvia,Thank you for leaving a perfect 5-star review on Expedia! We're thrilled to hear that our location's close proximity to bus and train terminals was such a convenience for you, eliminating the need to rent a car.Our goal is to provide a comfortable and hassle-free experience for our guests, and it sounds like we achieved that for you. Having easy access to public transportation allows guests to explore Melbourne freely.We appreciate you taking the time to highlight this benefit. We hope you had a wonderful stay at Quest Docklands and that you'll consider us again for your future visits to Melbourne!Sincerely,The Quest Docklands Team

8/10 Good

Jarrad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Right on the doorstep of Marvel Stadium. If there is no AFL game on there is not much going on in the area. Easy to walk or tram to other areas though.
Stayed 4 nights in May 2024
Response from Quest Docklands Team on 20 May 2024
Dear Jarrad,Thank you for your review on Expedia and for choosing Quest Docklands for your stay! We appreciate your feedback, especially about the location.While Docklands certainly comes alive on game days at Marvel Stadium, you're right that the immediate area can be quieter on other days. However, we're glad you found it easy to access other exciting parts of Melbourne via walking or tram.A 4-star rating lets us know there's room for improvement. Were there any aspects of the room, service, or amenities that fell short of your expectations besides the surrounding activity level?Your feedback is valuable and helps us ensure future guests have a well-rounded experience. We hope you'll consider giving Quest Docklands another chance in the future, perhaps when a major event is happening at Marvel Stadium!Sincerely,The Quest Docklands Team

10/10 Excellent

Neville

Liked: Cleanliness, property conditions & facilities
Our stay was quick but meet every need we had. Will definately be back
Stayed 2 nights in May 2024
Response from Quest Docklands Team on 13 May 2024
Dear Neville, Thank you so much for taking the time to leave a fantastic 5-star review on Expedia! We're thrilled to hear that your stay at Quest Docklands, though quick, met all your needs. It's always rewarding to know we can provide a comfortable and convenient experience, even for shorter stays. Your comment about "definitely being back" truly warms our hearts. We look forward to welcoming you back to Quest Docklands soon, perhaps next time for a longer visit so you can explore more of what Melbourne has to offer! Sincerely, The Quest Docklands Team

6/10 Okay

Homayoun, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally satisfied with our stay. Proximity to the Central Train Station was great. The staff were polite and efficient but not lacked a friendly charm. Reminded me of our travels in Eastern Europe.
Stayed 2 nights in Apr 2024
Response from Quest Docklands Team on 13 May 2024
Dear Homayoun, Thank you for your review on Expedia and for choosing Quest Docklands for your stay! We're glad to hear you were generally satisfied, especially with the convenient location near the Central Train Station (likely referring to Southern Cross Station) and the efficiency of our staff. We appreciate your feedback about the staff's demeanor. While we aim for professionalism and efficiency, we also want our team to be friendly and welcoming. We'll use your comments as a training opportunity to ensure our staff strikes a positive balance. A 3-star rating lets us know there's room for improvement. Would you be willing to share any specific details about your experience that might help us create a warmer atmosphere for future guests? We hope to see you back at Quest Docklands and provide a more positive experience next time. Sincerely, The Quest Docklands Team

10/10 Excellent

gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and great sized apartment. Good value for money too
Stayed 1 night in Apr 2024
Response from Quest Docklands Team on 1 May 2024
Dear Gail,Thank you for choosing Quest Docklands for your stay and for sharing your experience with us. We are delighted to hear that you found our apartments very clean, comfortable, and of great size. We are also pleased to hear that you found them to be good value for money.At Quest Docklands, we strive to provide our guests with a comfortable and enjoyable experience, and we are thrilled to hear that we met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back to Quest Docklands in the future.Warm regards,Quest Docklands Team

10/10 Excellent

Michaela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Quest Docklands Team on 1 May 2024
Dear Michaela,Thank you for taking the time to review your recent stay at Quest Docklands. We're delighted to hear that you had an enjoyable experience with us.It's great to know that you found our location convenient, especially with our special access to Marvel Stadium for all our guests. We're also thrilled that you received great customer service and were happy with your room.Your feedback is truly appreciated, and we look forward to welcoming you back to Quest Docklands in the future.Warm regards,Quest Docklands Team

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from Quest Docklands Team on 1 May 2024
Dear Robert,Thank you for taking the time to review your recent stay at Quest Docklands. We're delighted to hear that you had an enjoyable experience with us.It's great to know that you found our location convenient, especially with our special access to Marvel Stadium for all our guests. We're also thrilled that you received great customer service and were happy with your room.Your feedback is truly appreciated, and we look forward to welcoming you back to Quest Docklands in the future.Warm regards,Quest Docklands Team

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, just 50 metres from Marvel stadium and surrounded by restaurants, cafes and bars. There is a DFO close by in Spencer St and Southern Cross station is about a 3 minute walk if you want to grab a train to the MCG. Only a short walk to grab the free tram that will take you into the city centre. Have stayed here three time now and I will definatly stay there again
Stayed 2 nights in Apr 2024
Response from Quest Docklands Team on 1 May 2024
Dear Scott,Thank you for choosing to stay at Quest Docklands and for taking the time to share your experience with us. We are delighted to hear that you had a fantastic stay and that you enjoyed our convenient location near Marvel Stadium and the amenities in the surrounding area.It's wonderful to hear that you found our proximity to DFO, Southern Cross station, and the free tram into the city center to be convenient for your travels. We are also thrilled to hear that you are a repeat guest and that you plan to stay with us again in the future. We can't wait to welcome you back for your fourth stay!If there is anything specific you would like us to prepare for your next visit, please do not hesitate to let us know. We look forward to providing you with another great stay at Quest Docklands.Warm regards,Quest Docklands Team

10/10 Excellent

julie

Liked: Cleanliness, amenities
Friendly staff. Huge room. Cleaned daily. Good amenities in room. Good value for money
Stayed 1 night in Apr 2024
Response from Quest Docklands Team on 17 Apr 2024
Dear Julie,Thank you for sharing your positive experience at Quest Docklands on Expedia. We are delighted to hear that you enjoyed your stay with us and that our staff, room size, cleanliness, and amenities met your expectations.Our team strives to provide exceptional service to all our guests, and we are pleased to hear that our efforts were appreciated. It's also great to know that you found our rooms spacious and well-equipped with amenities.We are grateful for your kind words and are thrilled to have provided you with good value for your money. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to the area.Warm regards,Quest Docklands Team

10/10 Excellent

Ram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great and the property is well managed. Ideal for families with kids as well as individuals. Access to Marvel stadium is a big plus. Overall, me and my wife had a great time and will look forward to come back.
Stayed 5 nights in Apr 2024
Response from Quest Docklands Team on 7 Apr 2024
Dear Ram,Thank you for your fantastic review of your recent stay at Quest Docklands. We're thrilled to hear that you and your wife had a great time with us and that you found our location to be great and our property well-managed. It's wonderful to know that you found our hotel suitable for both families with kids and individuals, and that the access to Marvel Stadium was a big plus for you.We truly appreciate your kind words and look forward to welcoming you both back for another enjoyable stay in the future.Warm regards,Quest Docklands Team

10/10 Excellent

Cecilia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff reception and cleaning are so obliging and easy to deal with, very welcoming and courteous. Great central location and excellent rooms and facilities for the price.
Stayed 1 night in Apr 2024
Response from Quest Docklands Team on 7 Apr 2024
Dear Cecilia,Thank you for your wonderful review of your recent stay at Quest Docklands. We are delighted to hear that you had a pleasant experience with us and that our staff, reception, and cleaning teams contributed positively to your stay. We're also pleased that you found our central location convenient and our rooms and facilities to be excellent value for money.Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Quest Docklands Team

6/10 Okay

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We chose Quest as it was near the Port Phillip Ferry which we took the next day. Its convenience was its only redeeming factor. Although we paid extra for an executive suite it was the noisiest room I’ve ever stayed in - it sounded like the room was located next to the hotel plant operations and the buzzing, humming dronibgcwrnt on all night - needless to say not much sleep was had. And a $50 credit card bond when there is nothing available to buy from the hotel - not even water in the mini bar - bit rich.
Stayed 1 night in Apr 2024
Response from Quest Docklands Team on 7 Apr 2024
Dear Anne,Thank you for sharing your feedback regarding your recent stay at Quest Docklands. We're pleased to hear that our hotel's proximity to the Port Phillip Ferry was convenient for your travel plans.We sincerely apologize for the noise disturbance you experienced in your room. Your comfort is important to us, and we regret any inconvenience caused. We have noted your comments regarding the noise and will address this with our team to ensure improvements are made.Regarding the 50 credit card bond, we understand your concern and will review our policies to ensure they are fair and transparent for all our guests. Please note that the bond is a standard procedure to cover any incidental charges that may occur during your stay.We appreciate your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Quest Docklands Team

10/10 Excellent

Jonlyn

Stayed 5 nights in Mar 2024
Response from Quest Docklands Team on 1 May 2024
Dear Jonlyn,Thank you for taking the time to review your recent stay at Quest Docklands. We're delighted to hear that you had an enjoyable experience with us.It's great to know that you found our location convenient, especially with our special access to Marvel Stadium for all our guests. We're also thrilled that you received great customer service and were happy with your room.Your feedback is truly appreciated, and we look forward to welcoming you back to Quest Docklands in the future.Warm regards,Quest Docklands Team

10/10 Excellent

Melinda

Liked: Property conditions & facilities
Very friendly staff, very clean.
Stayed 1 night in Mar 2024
Response from Quest Docklands Team on 7 Apr 2024
Dear Melinda,Thank you for sharing your feedback on your recent stay at Quest Docklands.We're thrilled to hear that you had an enjoyable experience with us. Our location is indeed a great advantage, being just a short walk from the waterfront and a stone's throw away from the city, surrounded by restaurants on both sides.We look forward to welcoming you back for another fantastic stay.Warm regards,Quest Docklands Team

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities
With kitchen and washer and dryer, it is convenient for family trips.
Stayed 3 nights in Mar 2024
Response from Quest Docklands Team on 1 Apr 2024
Dear Ahmad,Thank you for your review of Quest Docklands on Expedia. We're glad to hear that you found our apartments with kitchen and washer and dryer convenient for family trips. It's our goal to provide a comfortable and convenient stay for all our guests, and we're pleased that our facilities met your needs. We hope to welcome you and your family back for another great stay in the future.Warm regards,The Quest Docklands Team

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, amenities
Very good area
Stayed 1 night in Mar 2024
Response from Quest Docklands Team on 1 Apr 2024
Dear Janelle,Thank you for your 5-star review of Quest Docklands on Expedia. We're thrilled to hear that you found our area to be very good. We strive to provide a convenient and enjoyable experience for all our guests, and we're glad that you had a positive stay. We look forward to welcoming you back in the future.Warm regards,The Quest Docklands Team

10/10 Excellent

betty

Liked: Cleanliness, property conditions & facilities
very nice
Stayed 1 night in Mar 2024
Response from Quest Docklands team on 24 Mar 2024
Dear Betty,Thank you so much for taking the time to review your stay at Quest Docklands. We are thrilled to hear that you enjoyed your time with us.We are pleased that you found our location convenient, as we offer special access to Marvel Stadium for all our guests. It's great to hear that you received great customer service and that you were very happy with your room.We truly appreciate your feedback and look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 24 Mar 2024
Dear Nicole,Thank you so much for taking the time to review your stay at Quest Docklands. We are thrilled to hear that you enjoyed your time with us.We are pleased that you found our location convenient, as we offer special access to Marvel Stadium for all our guests. It's great to hear that you received great customer service and that you were very happy with your room.We truly appreciate your feedback and look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

sheila

Liked: Cleanliness, property conditions & facilities
Perfect everything
Stayed 2 nights in Mar 2024
Response from Quest Docklands Team on 17 Mar 2024
Dear Sheila,Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a perfect stay with us at Quest Docklands. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic experience.Warm regards,Quest Docklands Team

10/10 Excellent

Katea

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Quest Docklands Team on 13 Mar 2024
Dear Katea,Thank you for your review. We're pleased to hear that you found Quest Docklands to be a nice place. We strive to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back in the future.Best regards,Quest Docklands Team

10/10 Excellent

NANM

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Quest Docklands Team on 13 Mar 2024
Dear Nanm,Thank you for taking the time to review your stay at Quest Docklands.We are delighted to hear that you enjoyed your time with us and that you found the location convenient, with special access to Marvel Stadium. Providing exceptional customer service is important to us, and we are thrilled that you were very happy with your room and the service you received.We appreciate your feedback and look forward to welcoming you back to Quest Docklands in the future.Warm regards,Quest Docklands Team

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
I have stayed with Quest before and have found their service outstanding.
Stayed 4 nights in Feb 2024
Response from Quest Docklands Team on 4 Mar 2024
Dear John,Thank you for being a loyal guest of Quest and for sharing your experience on Expedia. We are delighted to hear that you have found our service outstanding during your stays with us.We look forward to welcoming you back for another outstanding experience.Best regards,Quest Docklands

8/10 Good

Laurel, Surrey

Liked: Cleanliness, property conditions & facilities
My husband & I stayed here for 5 nights between disembarking a cruise to NZ & joining a land tour. We had a one bedroom apartment with a washer & dryer, which is primarily why we booked it - so we could do our laundry between excursions. The location was very good - walking distance from the train station & the Docklands harbour area with some very good restaurants. It’s also in Melbourne’s free tram zone which made getting to places like Victoria Market very easy. The apartment was clean & pleasant, but the dryer kept over-heating & quitting. Perhaps the hotel needs to do some maintenance on duct cleaning. Otherwise, it was perfect for our needs & we enjoyed our stay.
Stayed 5 nights in Jan 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Laurel,Thank you for choosing Quest Docklands for your stay between disembarking a cruise to NZ and joining a land tour. We are pleased to hear that you found our one-bedroom apartment with a washer and dryer perfect for your needs.We are glad that you enjoyed our very good location, which is walking distance from the train station and the Docklands harbour area with some very good restaurants. We are also pleased that you found our location in Melbourne’s free tram zone convenient for getting to places like Victoria Market.We apologize for any inconvenience caused by the dryer overheating and quitting. Your feedback has been noted, and we will look into this to ensure that our facilities are in top condition for our guests.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Best regards,Quest Docklands Team

10/10 Excellent

Eryn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
i like how there is easy access to marvel stadium and the train station
Stayed 1 night in Feb 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Eryn,Thank you for choosing Quest Docklands and for your positive feedback. We are delighted to hear that you liked the easy access to Marvel Stadium and the train station from our location.We hope to welcome you back for another great stay in the future.Best regards,Quest Docklands Team

6/10 Okay

Segopotso

Travelled with group
Liked: Amenities
The location of this property was convenient for accessing public transport around Melbourne. The main bedroom in the 1 bedroom apartment was great. The sofa bed however was really bad quality. It sagged dramatically in the middle and in the end we decided it would be more comfortable to sleep on the sofa in couch mode rather than bed mode. The mattress had large suspicious stains on it and so did the blanket provided. However, it was fine for a short stay and the bathroom was fine. Nothing fancy but it did the job. The s staff we the real stand out of the stay though. Everyone we encountered was super friendly and ready and willing to help in any way possible - they deserve an honourable mention!
Stayed 2 nights in Feb 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Segopotso,Thank you for choosing Quest Docklands and for taking the time to share your feedback. We are pleased to hear that you found our location convenient for accessing public transport and that you enjoyed the main bedroom in your apartment.We apologize for any inconvenience caused by the quality of the sofa bed. Your feedback regarding the mattress and blanket has been noted, and we will address this with our housekeeping team to ensure that our standards are met.We are glad to hear that our staff stood out during your stay and that they were super friendly and helpful. We will be sure to pass on your kind words to them.We appreciate your feedback and hope to welcome you back for a more comfortable stay in the future.Best regards,Quest Docklands Team

8/10 Good

Anne-Maree

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Anne-Maree,Thank you so much for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your time with us.We are pleased that you found our location convenient, with special access to Marvel Stadium available for all our guests. It's great to know that you received great customer service and were very happy with your room.Your feedback is greatly appreciated, and we look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Dianne,Thank you so much for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your time with us.We are pleased that you found our location convenient, with special access to Marvel Stadium available for all our guests. It's great to know that you received great customer service and were very happy with your room.Your feedback is greatly appreciated, and we look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Robyn

Stayed 1 night in Feb 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Robyn,Thank you so much for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your time with us.We are pleased that you found our location convenient, with special access to Marvel Stadium available for all our guests. It's great to know that you received great customer service and were very happy with your room.Your feedback is greatly appreciated, and we look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Steve

Stayed 1 night in Feb 2024
Response from Quest Docklands Team on 24 Mar 2024
Dear Steve,Thank you so much for taking the time to review your stay at Quest Docklands. We are thrilled to hear that you enjoyed your time with us.We are pleased that you found our location convenient, as we offer special access to Marvel Stadium for all our guests. It's great to hear that you received great customer service and that you were very happy with your room.We truly appreciate your feedback and look forward to welcoming you back.Kind Regards,Quest Docklands Team

8/10 Good

Anita

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, super clean, the bed was comfortable and the kitchenette well equipped. I could however not find the usual document in the room that provides information about dining options, how to use the tv (seemed that someone else was signed in to the tv, and I was not able to sign them out) etc. The noise from outside was quite loud even though I was on the 8th floor. Overall, still a good rating and the above will not prevent me from staying here again.
Stayed 1 night in Feb 2024
Response from Quest Docklands Team on 19 Feb 2024
Dear Anita,Thank you for choosing to stay at Quest Docklands and for sharing your feedback with us. We are pleased to hear that you enjoyed your room and found it to be clean and comfortable. We appreciate your comments about the kitchenette and will ensure that all necessary documents are provided in the rooms for future guests.We apologize for the noise disturbance you experienced and will look into ways to address this issue to improve our guests' overall experience. We are glad to hear that despite these issues, you still had a positive experience and would consider staying with us again.We look forward to welcoming you back to Quest Docklands in the future.Warm regards,Quest Docklands

10/10 Excellent

Amy

Liked: Cleanliness, room comfort
Excellent apartment
We were upgraded from a studio to a one bedroom apartment. We were very happy with the apartment, can’t fault anything.
Stayed 1 night in Feb 2024
Response from Quest Docklands Team on 4 Feb 2024
Dear Amy, Thank you so much for your fantastic review on Hotels.com! We are absolutely delighted to hear that you enjoyed your stay at Quest Docklands, and especially thrilled that we were able to upgrade you to a one-bedroom apartment. It brings us great joy to know that you can't fault the apartment - we strive to provide comfortable and well-equipped accommodations for all our guests, and your positive feedback means a lot to us. Knowing that you appreciated the upgrade truly warms our hearts. We often upgrade guests whenever possible, and it's wonderful to see it enhance their experience. We hope you had a wonderful time exploring Melbourne and making memories that will last a lifetime. Thank you for choosing Quest Docklands, and we sincerely hope to welcome you back again soon! In the meantime, please don't hesitate to recommend us to your friends and family who might be looking for a great place to stay in Melbourne. We are confident they will enjoy their stay as much as you did. Sincerely, The Quest Docklands Team

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Some guests partied with door open very noisy for hours
Stayed 2 nights in Feb 2024
Response from Quest Docklands Team on 4 Feb 2024
Dear Heather, Thank you for taking the time to share your recent experience at Quest Docklands. We sincerely apologize that your stay was disrupted by noise from other guests. We take noise complaints very seriously and have strict policies in place to ensure the comfort and enjoyment of all our guests. We are disappointed to learn that these policies were not enforced effectively on this occasion. We are currently investigating this matter and will take appropriate action to prevent similar incidents from happening again. We hope you will give us another chance to show you the high standards of service and accommodation that we strive to provide. Sincerely, The Quest Docklands Team

10/10 Excellent

Jacquelynn

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful and the property location is perfect.
Stayed 6 nights in Jan 2024
Response from Quest Docklands Team on 4 Feb 2024
Dear Jacquelynn, Thank you so much for your recent review on Expedia! We are thrilled to hear that you found our staff helpful and our location convenient. We strive to provide a welcoming and comfortable experience for all our guests, and it's truly rewarding to know that our efforts were appreciated. Your kind words about our staff are especially meaningful, as we take great pride in their dedication to providing excellent service. We're glad you enjoyed the convenience of our location. Quest Docklands is situated close to many popular attractions and offers easy access to public transportation, making it ideal for exploring Melbourne. We hope to have the pleasure of welcoming you back to Quest Docklands soon! In the meantime, please don't hesitate to reach out if you have any questions or suggestions. Sincerely, The Quest Docklands Team

8/10 Good

Nick

Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 24 Mar 2024
Dear Nick,Thank you so much for taking the time to review your stay at Quest Docklands. We are thrilled to hear that you enjoyed your time with us.We are pleased that you found our location convenient, as we offer special access to Marvel Stadium for all our guests. It's great to hear that you received great customer service and that you were very happy with your room.We truly appreciate your feedback and look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Carolyn, Sauble Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Within free tram zone and easy to walk to most things. Friendly, helpful staff. The association with Good Life Gym was a bonus (front staff did not tell us though - even though we asked about a gym)
Stayed 5 nights in Jan 2024
Response from The Quest Docklands Team on 28 Jan 2024
Dear Carolyn, Thank you so much for your wonderful review and 5-star rating on Expedia! We're incredibly happy to hear you had such a positive experience at Quest Docklands. Your kind words about our location being well-placed within the free tram zone and within walking distance of key attractions are greatly appreciated. We know navigating a new city can be challenging, so knowing you found access convenient is music to our ears. Our team strives to be friendly and helpful, and your feedback affirms that we're on the right track. We apologize that the front desk didn't inform you about the association with Good Life Gym upon your inquiry. We understand how frustrating that can be, and we'll definitely ensure clear communication about additional amenities going forward. Thank you for highlighting this. We value your feedback and will use it to improve the guest experience for future visitors. We hope you had the opportunity to explore the best of Melbourne during your stay, and we would love to welcome you back to Quest Docklands soon! Best regards, The Quest Docklands Team

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good apart hotel directly behind Southern Cross Station. Most of the restaurants and shops directly adjacent to the hotel are closed on weekends but there any good options located in front of the station which are open 7 days a week until late.
Response from The Quest Docklands Team on 28 Jan 2024
Dear Ben, Thank you for taking the time to leave us a fantastic review and rating us 5 stars on Expedia! We're thrilled to hear you enjoyed your stay at Quest Docklands. We appreciate your feedback about the restaurant and shop closures around the hotel on weekends. While many businesses in the immediate area do operate on a slightly different schedule, we're glad you discovered so many fantastic options just across the way at Southern Cross Station, open 7 days a week. We always recommend our guests explore both Docklands and the city center for dining and shopping options, and your tips will be helpful for future visitors. We strive to offer our guests a convenient and comfortable stay, and your kind words confirm that we've achieved that for you. We hope you had the opportunity to explore the vibrant Docklands waterfront and all that Melbourne has to offer during your visit. We look forward to welcoming you back to Quest Docklands again soon! Sincerely, The Quest Docklands Team

10/10 Excellent

Nick

Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Nick,Thank you so much for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your time with us.We are pleased that you found our location convenient, with special access to Marvel Stadium available for all our guests. It's great to know that you received great customer service and were very happy with your room.Your feedback is greatly appreciated, and we look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Quest Docklands Team on 22 Jan 2024
Dear Guest,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Cecilia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 22 Jan 2024
Dear Cecilia,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Cecilia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 22 Jan 2024
Dear Cecilia,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 22 Jan 2024
Dear Brad,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Quest Docklands Team on 22 Jan 2024
Dear Michelle,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Kate

Stayed 5 nights in Jan 2024
Response from Quest Docklands Team on 22 Jan 2024
Dear Kate,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Jennifer

Nice place clean quiet nice walk into city
Stayed 1 night in Jan 2024
Response from Quest Docklands team on 22 Jan 2024
Dear Jennifer, Thank you so much for taking the time to leave a review of your stay at Quest Docklands! We're thrilled you enjoyed your time with us. We're so glad you found your apartment to be clean and quiet, perfect for a relaxing stay. And what can be better than a pleasant walk into the city center to explore Melbourne's vibrant streets? We strive to provide our guests with a comfortable and convenient base for their adventures, and it sounds like we managed to achieve that for you. If you're ever in Melbourne again, please don't hesitate to choose Quest Docklands as your home away from home. We'd love to welcome you back and create another memorable experience. In the meantime, we wish you all the best in your travels! Warm regards, The Quest Docklands Team

10/10 Excellent

Ian, Shepparton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 26 Feb 2024
Dear Ian,Thank you so much for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your time with us.We are pleased that you found our location convenient, with special access to Marvel Stadium available for all our guests. It's great to know that you received great customer service and were very happy with your room.Your feedback is greatly appreciated, and we look forward to welcoming you back.Kind Regards,Quest Docklands Team

8/10 Good

Chelsea

Travelled with family
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Quest Docklands Team on 22 Jan 2024
Dear Chelsea, It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us. Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile. It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward. Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Jujhar Singh

Liked: Cleanliness, amenities, property conditions & facilities
It was near and nice place to stay.
Stayed 2 nights in Dec 2023
Response from Quest Docklands Team on 4 Jan 2024
Dear Julhar,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

10/10 Excellent

Sherie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Quest Docklands Team on 4 Jan 2024
Dear Sherie,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

10/10 Excellent

Salvina Sally Lo

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Quest Docklands Team on 4 Jan 2024
Dear Salvina,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

10/10 Excellent

Sokhorn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands team on 4 Jan 2024
Dear Sokhorn,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team