DoubleTree by Hilton Hotel Melbourne - Flinders Street

Photo gallery for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Primary image
Suite, 1 King Bed, Balcony (Yarra) | View from room
Room, 1 King Bed, Balcony (Skyline) | View from room
Room, 1 King Bed, Balcony (Skyline) | Hypo-allergenic bedding, minibar, in-room safe, desk
Suite, 1 King Bed, Balcony (Yarra) | Living area | Flat-screen TV, pay-per-view films

Overview of DoubleTree by Hilton Hotel Melbourne - Flinders Street

DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
270 Flinders Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationMelbourne Central12 min walk
  • Popular LocationCrown Casino and Entertainment Complex14 min walk
  • Popular LocationQueen Victoria Market19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)27 min drive

Choose dates to view prices

About this area

Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street is located in Melbourne Central Business District, a neighbourhood in Melbourne, and is in the entertainment district and near the boardwalk. Federation Square is a notable landmark, and travellers looking to shop may want to visit Degraves Street and Bourke Street Mall. Enjoy an event or a match at Melbourne Cricket Ground, and consider making time for SEA LIFE Melbourne—a top attraction that's not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Degraves Street - 1 min walk
  • Australian Centre for the Moving Image - 4 min walk
  • Melbourne Central - 12 min walk
  • Crown Casino and Entertainment Complex - 14 min walk
  • Queen Victoria Market - 19 min walk

Getting around

  • Flinders Street Station - 3 min walk
  • Melbourne Central Station - 13 min walk
  • Melbourne Airport (MEL) - 27 min drive

About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5-star Melbourne hotel in Melbourne Central Business District, near Degraves Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 32-inch Flat-screen televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Japanese, Korean, Portuguese, Spanish, Urdu, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (AUD 30 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: AUD 25-35 for adults and AUD 13-35 for children
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • 24-hour room service

Restaurants on site

  • Platform 270

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Conference space (1582 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between AUD 25 and AUD 35 for adults, and AUD 13 and AUD 35 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 30 per night (328 ft away)
  • Rollaway bed fee: AUD 65.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citigate Hotel Melbourne
Citigate Melbourne
Melbourne Citigate
DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 499 out of 1000 reviews
5 - Excellent 50%
Rating 4 - Good. 358 out of 1000 reviews
4 - Good 36%
Rating 3 - Okay. 98 out of 1000 reviews
3 - Okay 10%
Rating 2 - Poor. 29 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 1000 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, clean, friendly helpful team in a superb location
Stayed 2 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Good location for travel around Melbourne and surrounding areas
Stayed 16 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that your so close to Degraves Street and all those quirky little restaurants. The staff were amazing, so friendly and so helpful. Internally, the place is spotless, unfortunately being on Flinders Street they have no control over external surroundings and someone had neglected to pick up their dog’s faeces on Sunday morning. Not the problem of Doubletree staff but it did detract.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved our stay at Double Tree. The staff were incredibly helpful and friendly. Nothing was too much trouble. A special thanks to one of the staff behind the desk who fixed a problem on my computer. In room 601 it is really cold when sleeping close to the wall. If you touch the wall you will see how cold it is The wall is next to the emergency stairwell and the lift well. If possible can you look into that please. Other than that we had a superb stay and would recommend it to anyone.
Stayed 4 nights in Jun 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, the breakfast was amazing. Will stay there again.
Stayed 4 nights in May 2022