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Reviews of Garden Cottage at Fern Falls Cottages

4.5 out of 5
Garden Cottage at Fern Falls Cottages
21-23 Hume Lane, Mount Dandenong, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 80 out of 96 reviews" "
Rating 8 - Good. 13 out of 96 reviews" "
Rating 6 - Okay. 1 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven for couples in love
Our stay was for our anniversary, my birthday and Valentines day combined. What an amazing experience we had. First of all Emelia and Karen were amazing with our booking and directions as well as tips on where to dine. The atmosphere when we entered the cottage was awesome. Greeted by nature sounds and scents. Gorgeous hardwood floors and spotlessly clean rooms we could not have been happier. A huge four poster bed and double spa room was to die for. They truly have thought of everything and we have vowed to go back yearly. Highly recommended for couples.
Stayed 2 nights in Feb 2020

10/10 Excellent

Malcolm, Vermont South

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was charming, well appointed with a lovely garden and a pleasant ambience.
Stayed 2 nights in Nov 2018

10/10 Excellent

Jess, Melbourne VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, quiet cottage close to everything Mt Dandenong has to offer, great for a bit of R&R. 10/10 would stay again
Stayed 2 nights in Sep 2018
Response from Peta on 27 Sept 2018
Thanks for the great feedback we are so glad you enjoyed your stay. We look forward to seeing you again soon... thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cottage convenient to Maria Island ferry
This was a good value for a nice clean room. The staff person w waa s also very helpful.
Stayed 1 night in Oct 2017
Response from Valley Ranges Getaways on 28 Nov 2017
Thank you for the feedback we look forward to seeing you again soon

6/10 Okay

Jenny

Liked: Cleanliness
Disliked: Staff & service
Disappoinment
We have stayed in many hotels around the world and I have never been negative about any of them. You get what you pay for and we always take that into account. This place however was a huge disappointment considering the price paid. We only booked it because of its proximity to a wedding we attended. When we arrived there were no staff, we had no idea how to access our room and there were keys that you had to know the code to before you could use them. We rang a number but was told she no longer managed the place,rang another number, which was not answered. There had been no communication to us via txt, email etc. When finally we were rung back we were told to go back to Sassafras to checkin. The checkin place was in a shipping container with no signage and we were asked to pay a bond. At this point we had half an hour to get to the wedding. Finally when in the tiny room in the house we noticed the glass shower in a corner of the room. Luckily the toilet had a tiny tiny room of its own. Even what should have been a lovely view was marred by what looked like a heap of rubbish! Even the so called breakfast was not on the premises but back in the town. Luckily that was good. We were told that the place had been sold and was in transition between owners . My advice to the new owners would be to sack the current management company and do it themselves or get someone better. We made the wedding just! Very disappointing!
Stayed 1 night in Sep 2017

10/10 Excellent

Phil , Gippsland, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Cosy Cottage in the Dandenongs
We had a very enjoyable over nite stay in Forest Edge Cottage, which was a Free Upgrade from the Deluxe Spa Suite that we had booked. Everything had been thought of to make our stay as comfy as possible, even the fire was set ready to light when we arrived there. I thought it was a shame the fireplace was a bit smoky-it made the room smell of smoke (but maybe the wood was a bit damp) although it burnt quite well anyway. The bed was comfortable, plenty of hot water for the Spa and very Private bush type setting. We would recommend Merrow Cottages to anyone who needs a quiet getaway - it was Excellent !!
Stayed 1 night in Sep 2017

4/10 Poor

Mark, Melbourne

So disappointed
My wife and I stayed in the deluxe spa suite for the last part of our honeymoon... to say we were disappointed is an understatement. The room smelled of smoke and as soon as we tried to light the open fire we realised why.. the wood was wet so wouldn't light properly and smoke started billowing into the room as the fire damper wouldn't stay open. The bath robes & towels didn't smell too clean, there were no organic products in the bathroom as stated, plenty of candle holders but no candles which didn't really matter anyway as there were only 2 dead matches !! .. and the list goes on . Things like kettle didn't work, fridge wasn't cold for champagne not even a bin to put rubbish in...... I must say the bed was comfortable. We paid a premium price after reading all the positive reviews and expected far more for the price. We feel we received just common motel facilities at the premium price. It seems that since the owners went overseas and put the property on the market and in the hands of agents, everything has gone downhill. The special things that make it an experience have all gone. It's a real shame as it's a beautiful property in lovely surroundings but we won't be going back.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FIVE STARS! Just loved the place! Enjoyed walking in the bushes as well!
Stayed 1 night in Aug 2017

8/10 Good

Tanvi, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a weekend getaway
We ended up booking this last minute for the weekend and enjoyed our stay. It was comfortable and close to Sky High Mount Dandenong.
Stayed 1 night in Jun 2017

2/10 Terrible

Michelle A

Disliked: Property conditions & facilities, room comfort
Not happy Jan!
The room was not what you see on the photos on their website. Toiletries are to be reused by all people staying there (Not small bottles for single use). No heat control in room so we had to put up with the temperature they set it for. Had to park quite a distance from the room. Photos showed a open fire in the lounge but this was not in all cottages. The shower was in the same room as the bed. No privacy at all. Would not go back there to stay again. Would not recommend to our family or friends either.
Stayed 1 night in Jun 2017

10/10 Excellent

Jennifer, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cottage, everything you could want.
Quiet, romantic place. Stunning decor and beautiful surroundings. We loved it.

10/10 Excellent

David, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice romantic getaway in the mountains
For value for price, this little retreat tucked away in the mountains is so worth your while. I scoured the area for the best places near Mount Dandenong and the Yarra Valley, and this place offers value far and above everywhere else, and the cottages are so nice. We stayed in the Gateway Cottage, and it was amazingly charming and intimate. We loved the character of the cottage, and the fact that it had a double shower and a huge bathtub for two looking out into lush gardens was of course a perk. With the capacity to make a cooked breakfast along with freshly made bread in the morning made it even better. It was super cozy both for a summer or winter getaway, and it's a great launchpad near Olinda. The only downside with the cottages is that neither my wife or I had cell reception, and the cottages don't have Wifi (though the apartments in the main building do), but this might be right up your alley. Would definitely stay again.

10/10 Excellent

njuu, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dandenong ranges sensation
Gotta say, first time we had booked into a B&B & being our 30th wedding anniversary, was not really sure what to expect, however having read other comments, sounded like the choice to opt for in going for a relaxing weekend away. Just need to totally commend May & Daniel for the absolutely homey feel - nothing left to chance - awesome enthusiastic characters, great conversations & listening to what they have set themselves out to achieve and are fullfilling their dream, we wish them many more visitors to experience their warmth, gracious hospitality & genuine country life style.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy intimate cottage
Beautiful cottage in a forest setting, would have been better and more ambient if fireplace was lit (not able to do so due to total fire ban). We were only informed of total fire ban when we got there (temp was in 20's). Spa was great!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Veeresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi FIVE!
Great location, staff very friendly.

10/10 Excellent

Sallie, Macleod, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquillity
Our stay at Merrows Cottages was for an anniversary, and we couldn't have asked for a better place to celebrate. Set beautifully in Mt Dandenong, our little cottage (Forest Edge) was very tranquil and romantic. Perfect for a weekend away.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenery and amazing hosts
We stayed in the forest view room to celebrate our anniversary, the room, the beautiful gardens and the service were all incredible. The fresh baked bread really is amazing, and Maj and Daniel are just lovely people to be around and always helpful. We will definitely be coming back.
Response from Maj and Daniel on 14 Feb 2017
Hello James It was a pleasure to welcome you both here !!! Thanks to guests like you Daniel and I are still enjoying, after already 5 years now, doing all we can to make our guests happy here at Merrow. It is always rewarding that your guests appreciate what you do. It will be a sincere pleasure to see you again, I know everybody's life is so busy so who knows when but until then enjoy your life with your lovely partner and take care All the best Maj and Daniel

10/10 Excellent

steven, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and peaceful
Great hospitality very welcoming, bed very comphy. Room was great spa was Good and Good size to relax in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maj and Daniel were wonderful hosts. Can highly recommend staying here. We actually stayed in one of the rooms, not the cottages.

10/10 Excellent

Richard, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and cosy, a definite must stay!
We stayed at Merrow Cottages the night of our engagement, Maj (the host) upgraded our room as they were fairly empty and made a special effort to make us comfortable and make the stay memorable, she even cooked us a delicious breakfast the morning after and all of this was before she knew we had just gotten engaged! One of the most friendly and welcoming places I have ever stayed at with beautiful surroundings which Maj and her husband have renovated themselves after taking over ownership 5 years ago. The surroundings were so beautiful and relaxing, the views were amazing from the second story balcony and the room was immaculate! There was complimentary tea, coffee and port and fantastic French toiletries available in the huge bathroom. The setting was amazing and made a special night even more amazing! I would definitely recommend Merrow Cottages to anyone wanting a peaceful, beautiful and relaxing place to stay and it is the perfect place to celebrate a special occasion. Out of 10 I would give Maj and Merrow Cottages a 15 :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Beautiful spot. Comfortable and romantic with plenty of nice touches. Highly recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, we had a lovely experience amongst the mountain air and tall trees ☺☺

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful!
We really enjoyed our romantic little get away! We enjoyed it so much that we quickly jumped back online and booked an extra night. The hosts were lovely and everything was not a problem at all. The spa, king size bed and fireplace just screamed luxury and relaxation. Definitely would come back!

10/10 Excellent

ilker and nalan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience, will go back..it was so relaxing. Home made bread is provided and the cottages are clean and tidy Don't know what else to write and this thing is forcing me to..enough i say! Enough

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect romantic weekend getaway
Perfect romantic weekend getaway. Fantastic hospitality, amazing breakfast. Highly recommended

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this place as it was close to the venue of a wedding I was attending at Tatra Receptions. It's only about 350 metres away, so about 7 mins walk. It's in a lovely bush setting. We stayed in the Lyrebird Room which comes with an attached bathroom. Toiletries are provided, as well as cutlery (plates, forks, wine glasses, etc). There is an upstairs terrace where you can have breakfast/lunch with a pleasant view, especially when the weather is nice. Maj cooks bacon and eggs on toast in the morning in the family room (so be prepared to look presentable for breakfast, as it's not delivered to your room), and Daniel chimes in to provide conversation.

8/10 Good

Erin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Maj and her family are wonderful hosts. We got upgraded as the night we stayed at the cottages were not full. The property has lots of homeliness and personal charm.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cottage, tucked away in the Dandenongs.
From the moment we were welcomed to the kind farewell on departure, everything was perfect. The smell of freshly baked bread as we opened the door to the gatehouse was like coming home. Every detail is taken care of. The fire is ready to light. The ingredients for breakfast is ready for making. Even a lovely port on the mantle is considered and done. I will be back as soon as I can.

10/10 Excellent

Paul, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B for a romantic getaway.
Great B&B. Definitely going back at some stage. The bigger rooms are far better so spend the extra to really enjoy this one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting excellent and knowegable hosts rooms clean and tidy

10/10 Excellent

tim and vivian , latrobe valley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded cottage environment
Great experience in the spacious Spa room. The bedroom was huge and tastefully decorated with the French flair of the owner. Whilst the weather outside was raining we enjoyed an evening drinking wine in front of our own wood fire in the bedroom. Loved it. Breakfast was also included in the price, a detail in the price I wasn't even aware of. Great experience chatting to the owners over breakfast Fantastic people who make a great deal of effort to welcome you into their home.

10/10 Excellent

Leonie, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B
We felt very welcome from the beginning and adored our overnight stay. Our room was very private and comfortable, the bed was comfy and luxurious.Our hosts were attentive and made us feel very special. A special place to visit and enjoy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning bed and breakfast in a great location.
True hospitality in every sense of the word. We checked in 1 hour before a wedding event. The hostess was kind enough to iron my shirt for me! Waking up to a fantastic cooked breakfast and fresh coffee. Shame we only had one day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location and staff
Great place to stay. Large rooms with large bathroom. Very friendly host with lots of knowledge of area. Warm and inviting place to stay. Great breakfast in morning. I will stay again in near future. Highly recomend.

10/10 Excellent

George, Armadale, VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic rooms, lovely staff, and great breakfast. Highly recommend this B&B for a perfect and relaxing holiday in the mountains.

10/10 Excellent

Tarina & Peter, Roxby Downs, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location.
Our stay was peaceful and relaxing. Daniel & Maj made us so welcome and were very friendly and helpful. Our room in the B&B was clean and fresh and beautifully decorated, and we felt spoilt with our home cooked breakfast. A lovely get away which we will hopefully get to do again. Highly recommended.

10/10 Excellent

simon , healesville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Very comfortable with great owner s who recommended a French restaurant for us to dine at in belgrave which we dined at and was a 9 out of 10 restaurant for food service and decor thanks again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm and welcoming
My daughter and I had such a lovely stay at Merrow Cottages. Such a warm and welcoming house. An upgrade just because it was available abd above and beyond effort to provide home baked gluten free bread for us! Thankyou xx

8/10 Good

Kat, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cottage in the mountains.
The details in the cottage really completed the romance of the stay. Fresh baked bread and an open fire place. A spacious spa with candles placed around creating a lovely atmosphere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Perfect cottage and lovely staff. I have stayed in the area a few times and merrow cottages are by far the best.

10/10 Excellent

ritchie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Place was nice and cosy and the host was friendly and always there to talk to. Free limo rides up and back from sky high was a pleasant surprise!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Cottage in The Dandenongs
Lovely relaxing cottage in The Dandenongs. Maj was very welcoming and provided fresh crepes in the evening when we arrived and fresh bread in the morning to have with breakfast provided. This attention to detail and added extras made the whole experience really wonderful. Would definitely be returning.

10/10 Excellent

Amy, Croydon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
My husband and I enjoyed the weekend getaway and will defiantly be back! The service and privacy was excellent and would recommend it to anyone who will listen.

10/10 Excellent

Louise & Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful accomodation
Such a lovely and personal touch with all the little extras Home away from home and the owners were so welcoming and friendly Definitely will go back and highly recommended

10/10 Excellent

ronald, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has an excellent forest surrounding the cottages

8/10 Good

Kat, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Stayed in the studio suite. Room was very welcoming with candles. Breakfast hamper. Massive tv beautiful in room spa and a firm bed for a good night sleep :)

10/10 Excellent

Bron, Melbourne vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury nestled on the edge of the forest
We were greeted by Maj, the owner, when she came out to our car to meet us. Her friendly nature and delightful French accent made the picturesque location seem even more enchanting. The room (Forest Edge) was impeccably appointed and very clean. We had a wonderful, relaxing stay, falling asleep in the soft bed to the gentle hiss of the crackling fire. Thanks for a lovely weekend!

10/10 Excellent

Mircalla

Liked: Cleanliness, staff & service, property conditions & facilities
So close to various restaurants and bottle shops. Also great walking track nearby.

10/10 Excellent

Caroline, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Service: Go the extra mile, Outstanding; Cleanliness: Immaculate;