"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent hotel but not impressed that they charge for wifi and have a complex registration procedure requiring you to set a password just to access wifi !
Excellent hotel but not impressed that they charge for wifi and have a complex registration procedure requiring you to set a password just to access wifi !
Anonymous traveller
Reviewed January 10, 2016Reviewed January 10, 2016
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
brilliant staff.. Brilliant location... Clean hotel... And pretty good breakfast... Loved my stay there.. The hotel was close to jbims and they allowed me an early check-in since i reached earlier... I would strongly recommend this hotel...
brilliant staff.. Brilliant location... Clean hotel... And pretty good breakfast... Loved my stay there.. The hotel was close to jbims and they allowed me an early check-in since i reached earlier... I would strongly recommend this hotel...
Liked: Cleanness, Staff friendliness, breakfast presentation
Didn't like: Wi-Fi was down for almost all day, cookies that should have been in my room every day showed a day before my checkout. Smell within the corridor at my floor.
Liked: Cleanness, Staff friendliness, breakfast presentation
Didn't like: Wi-Fi was down for almost all day, cookies that should have been in my room every day showed a day before my checkout. Smell within the corridor at my floor.
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
I booked this hotel for a couple of days to spend with my parents in Mumbai. The staff were so lovely leaving us with such good memories of our few days in Mumbai. They were super helpful, very polite and dealt with any queries as soon as possible. They also made a cake and decorated the room with balloons for my mother’s birthday when I asked them for just a little something. They made a whole cake! Thank you once again to all the staff, and the desk staff! You all really made our stay nice and...
I booked this hotel for a couple of days to spend with my parents in Mumbai. The staff were so lovely leaving us with such good memories of our few days in Mumbai. They were super helpful, very polite and dealt with any queries as soon as possible. They also made a cake and decorated the room with balloons for my mother’s birthday when I asked them for just a little something. They made a whole cake! Thank you once again to all the staff, and the desk staff! You all really made our stay nice and...
Moonisha
Reviewed November 26, 2023Reviewed November 26, 2023
The reception and dining area are exceptionally good. The breakfast was first class. Compliments to the chef. The rooms are a good average - clean and tidy. Location central to key attractions. Ticks plenty of boxes.
The reception and dining area are exceptionally good. The breakfast was first class. Compliments to the chef. The rooms are a good average - clean and tidy. Location central to key attractions. Ticks plenty of boxes.
Steven
Reviewed February 9, 2026Reviewed February 9, 2026
The property is over 100 years old and yet it is maintained really well. Location is close to very busy area which is good. Staff are very helpful. Room was bigger than I expected. Breakfast is ok. Something in case of emergency.
The property is over 100 years old and yet it is maintained really well. Location is close to very busy area which is good. Staff are very helpful. Room was bigger than I expected. Breakfast is ok. Something in case of emergency.
Our stay at the hotel was enjoyable. The location is excellent and convenient for local sightseeing and shopping.
The check in/out process was smooth and efficient.
The staff were polite, friendly and helpful. It was my wife's birthday and the team helped to make our stay in Mumbai memorable. They upgraded our room, decorared it and even provided a cake! To top it off they through in breakfast for our whole stay without charge!
The room was cleaned and towels changed regularly. The air...
Our stay at the hotel was enjoyable. The location is excellent and convenient for local sightseeing and shopping.
The check in/out process was smooth and efficient.
The staff were polite, friendly and helpful. It was my wife's birthday and the team helped to make our stay in Mumbai memorable. They upgraded our room, decorared it and even provided a cake! To top it off they through in breakfast for our whole stay without charge!
The room was cleaned and towels changed regularly. The air...
Jatinder
Reviewed November 8, 2026Reviewed November 8, 2026
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
Sameer
Reviewed November 8, 2025Reviewed November 8, 2025
Fantastic hotel, the staff tries to do everything to make the guest feel comfortable.
Could provide transportation to and from the airport, without being an additional cost.
Fantastic hotel, the staff tries to do everything to make the guest feel comfortable.
Could provide transportation to and from the airport, without being an additional cost.
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
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