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"Breakfast is over priced . Check in at auto kiosks impersonal but his is bats "

"The food was fresh everyday and was delicious. All staff were friendly and very helpful when I had questions. Close to the subway which made travel very convenient. "

"The hotel was great. The staff were very welcoming. The room was clean and enough space for our family of 4. The a hotel was just steps away from the train station and walking distance to great food and Dontonbori . We had an amazing stay and will definitely stay here again."

"The staff were very friendly and helpful. Breakfast was good"

"Great location, but a bit old hotel with old furniture and poor designed and decoration. Functional but not fancy"

"The location of the hotel directly across Shinagawa Station was really great. The staff were also very cordial and helpful. Our room however was small, and it smelled of smoke. The carpet has cigarette burns in it and some of the shower tiles were cracked. They need to replace the carpet and maintain the room a little better."

"Rooms are clean and hotel is well managed. Location is key reason for staying. Easy access to shopping areas and next to JR station for trains and also subway"

"Room was big & clean. Bed was very comfortable. Shops in the hotel was good for last minute shopping. Shuttle bus to the airport was very convenient. "

"The hotel is very clean and well-maintained. Staff is friendly and helpful."