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Reviews of Eternity Hotel

Eternity Hotel
Cankurtaran Mah. Akbiyik, Cad. No: 4, Sultanahmet, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

porfirio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed, still no refund.
Got there late at night and raining. Hotel is closed and under renovation, no one is answering calls. Acording to workers it has been closed for months. Had to get a hotel somewhere else asap at double price. Still waiting on refund.
Stayed 4 nights in Apr 2023

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Istanbul. Walking distance to everything.
Response from b on 17 Jan 2023
thank you

8/10 Good

Orifzhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the vip package as it was advertised
Response from n on 4 Jan 2023
thank you

10/10 Excellent

Laurentiu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amazing staff! Room was spacious, modern and very clean.
Stayed 4 nights in Sep 2022
Response from n on 4 Nov 2022
Thank you

6/10 Okay

Andy

Travelled with family
Liked: Staff & service
Its well situated and if you can deal with the thin walls an mildue, its a great place to stage your Istanbul Old city activities.
Stayed 3 nights in May 2022
Response from N on 18 May 2022
Thank you

10/10 Excellent

shuayb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Very good front desk. Very helpful
Stayed 1 night in Apr 2022
Response from N on 18 May 2022
Thank you

8/10 Good

Amir Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Eternity boutique hotel
Nice clean hotel with a big comfortable room. Very close to attractions such as sultanahmet square, Hagia Sophia, Blue mosque, Topkapi palace and the metro. Also many food places and little supermarkets very close by for food and general grocery.
Stayed 7 nights in Mar 2022

8/10 Good

Hamza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
A bit decent, entrance needs ejmoribemnt
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It it a very good location, quiet and convenient. We were glad to choose it for our stay.
Stayed 5 nights in Jul 2021
Response from N on 28 Jul 2021
Thank you

10/10 Excellent

Natali

Stayed 1 night in Jul 2021
Response from N on 28 Jul 2021
Thank you

10/10 Excellent

Talal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
It’s very very good I love the trip to Istanbul
Stayed 5 nights in Feb 2020

10/10 Excellent

Mohamad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, you just can walk to the tourist attractions.
Stayed 4 nights in Apr 2019
Response from n on 14 May 2019
thank you

8/10 Good

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Topkapi Palace, Aya Sofia. Good breakfast. New modern room with large window. Many restaurants around here. There is the mosque right opposite to the hotel's windows - beautiful, but may be too loud.
Stayed 1 night in Oct 2018
Response from n on 18 Nov 2018
Thank you for your kind words!

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This hotel is amazing! It’s located in the heart of Istanbul - Sultan Ahtmet area. You have to walk only 5 minutes to the main attractions! The design and comfort are incredible! The staff was very friendly! I would definitely come back! And there is a little street just to the right from hotel with beautiful cafes and restaurants and souvenir shops.
Stayed 1 night in Jul 2018
Response from N on 11 Jul 2018
Thank you for your kind words. Regards

10/10 Excellent

Ahmed , United Arab Emirates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cosy hotel. We had a wonderful stay as Hotel is well located to all historical/ tourist attractions such as the blue/Sultan Ahmet Mosque, Aya Sofia & Topkapi palace and access to all types of transportation such as taxi and tram. Natalie has been of a great assistance and i will sure come back to Eternity hotel when we vist Istanbul next time.
Stayed 5 nights in Mar 2018
Response from Natalie on 23 Mar 2018
Thank you!!! Hope to welcome you soon. Please share your experience online.

8/10 Good

Terrill , Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Istanbul
The hotel staff was helpful and gave good advice. The breakfast was good and had a number of choices. The room was clean. Still I prefer beds higher up. Wifi was good. I would go again.
Stayed 3 nights in Feb 2018
Response from Natalie on 12 Mar 2018
Thank you! Hope to see you again.

10/10 Excellent

John, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location with a quite hotel
The location is superb right in the heart of the old city. Close to all the attractions with a very pleasant hotel and staff always friendly. Definitely going back.
Stayed 3 nights in Nov 2017
Response from S on 15 Nov 2017
Thank you! Love to see you again! Hotel team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel to old town
Quiet and walking distance to main historic sites and taxi station. Nice friendly staff. Comfortable and clean. One small issue was with the sound of leaking water above my room. Rest is advisable
Room view
Response from Natalie on 23 Dec 2016
Thank you very much for your nice words.Hope to welcome you soon.Best regards from Istanbul

10/10 Excellent

Natali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from N on 30 May 2022
Thank you

8/10 Good

Enes

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal und die Hilfsbereitschaft der leute top! Hotel ist sauber und freundlich
Stayed 3 nights in Mar 2022

10/10 Excellent

Natali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Близко от Софии
Осень хорошо расположен. София в 3-х минутах от отеля. Номер с террасой на Босфор имеет прямой вид. Терраса на верхнем этаже. Лифта нет. Прекрасное сочетание цены и качества. останавливались уже второй раз в этом отеле.
Stayed 3 nights in Jan 2022

8/10 Good

Mehmet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

ANTON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad condition!
Instead of 4 nights, I only spent one, because the room is very dirty. I checked in late and the light in the room is very dim, even with this light, it was clear that the pillows were dirty, pillows were replaced at request. There was no drinking water in the room. The shower worked poorly and leaked. Near the hotel there is a road along which many cars pass, the street is quite noisy and the closed window cannot cope with this noise, it is loud in the room. Also, I could not fully use the air conditioner, it was impossible to change the temperature and power, it also made a strange noise and smell. It was stuffy! In the morning, when the room became light enough, other minuses of the room became visible. I have attached photographs of the number that I took in the morning. The manager told me that this is the norm and that I have not seen other hotels, that his hotel is not a hospital (damn it?). The staff is not welcoming. P.S. For the same money, you can find a much better hotel in the same location. This hotel abuses сheated reviews!
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

6/10 Okay

Madjid

Liked: Cleanliness, staff & service
La chambre que j’ai eu au premier étage la fenêtre donne sur une petite route est mal isolée et le matin tôt il y’a des véhicules passent par là j’ai trouvé ça ennuyant, et trop de lumière pourtant ça donne sur le bousfour
Chambre pas mal à part la fenêtre pour moi est le point négatif
Stayed 3 nights in Jun 2021

10/10 Excellent

Natali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from N on 14 Mar 2021
Thank you !

4/10 Poor

Jacquy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très déçu et fâché
Nous ne sommes restés qu’une nuit dans l’hôtel à la place de 3. L’état est lamentable. Pas propre. Des cheveux et des sacs plastiques dans les tiroirs. Le propriétaire nous a dit que quelqu’un venait nettoyer tout les 2 ou 3 jours. Les photos ne correspondent pas à la réalité. Nous avons payé 3 nuits. Mais nous sommes partis après 1 nuit. La douche ne fonctionne pas comme cela devrait. La journée la chambre était très froide. Pas possible de rester dans la chambre sans être habillé chaudement. La chambre beaucoup plus petite que sur les photos. Pas de possibilité de restauration. Sauf le déjeuner. Seulement café filtre, alors qu’il y a une machine à nespresso. Nous avons trouver un hôtel à 500 mètres, le même prix et beaucoup plus joli. Propre et avec restaurant matin, midi et soir. Tranquille et sans bruit avec chauffage. Personnel à la réception, cuisine et service et personnel pour le nettoyage. . Je me pose la question comment un hôtel dans cet état peut obtenir 9.4 sur 10. C’est se moquer de la clientèle. C’est un pur mensonge. Je suis énormément déçu et fâché d’avoir payé pour un hôtel comme cela. Les hôtels sur votre site devaient être contrôler pour voir si les choses et services présentés correspondent.
Stayed 3 nights in Dec 2020
Response from N on 29 Jan 2021
Thank you

10/10 Excellent

Natali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Natali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Fernando Zigulich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto
Quarto muito confortável com sacada e vista para e Bósforo. Cama macia, e banheiro excelente.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from N on 26 Dec 2019
Thank you!

8/10 Good

Amer

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from N on 1 Jul 2019
THANK YOU

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok beğendik.
Otelin konumu çok iyi, her yere yürüme mesafesinde. Oda konforlu, çalışanlar güler yüzlü. Güvenli bir bölgede. Kahvaltısı da zengin , çok çeşitli ve de lezzetli. Tekrar düşünmeden tercih ederim. Çok memnun kaldık.
Stayed 4 nights in Feb 2019
Response from n on 11 Mar 2019
tesekkurler

10/10 Excellent

Selahattin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz nezih, mükemmel konum.
Stayed 1 night in Feb 2019
Response from n on 24 Feb 2019
tesekkurler

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klasse Personal, sehr zuvorkommend und hilfsbereit. Aussicht vom Balkon (für jeden Gast zugänglich) grandios
Stayed 3 nights in Feb 2019
Response from n on 18 Feb 2019
thank yuo

8/10 Good

Sébastien, Rouen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dernière nuit à Istanbul
Pour notre dernière nuit, nous cherchions un hotel avec une vue sur le Bosfore. Nous n'avons pas été déçus. Nous avons eu une chambre au 3eme étage avec balcon et une très belle vue. Dans l'ensemble, tout est très bien (propreté, situation géographique, petit déjeuner, personnel, etc.)
Stayed 1 night in Aug 2018
Response from Natalie on 19 Aug 2018
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena. Excelente ubicación y la zona es muy agradable.
Stayed 3 nights in Apr 2018
Response from Natalie on 19 Apr 2018
Thank you!!

10/10 Excellent

Ana Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendable. Volveríamos!
La estadia en Eternity Hotel boutique fué fantástica, la cordialidad de su anfitriona Nataly en recomendarnos excursiones, y guardarnos nuestro equipaje durante el tour a Capadocia, es muy valorable. El desayuno muy bueno y completo. La habitación amplia, decorada y cómoda. La ubicación es inmejorable: Cerca de las principales mezquitas y palacios y a metros de Santa Sofía. Zona tranquila con buenos restaurantes.
Response from Natalie on 12 Apr 2018
Thank you!! See you soon. Natalie

6/10 Okay

Rachid, Paris

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hôtel moyen
Hôtel moyen très bien situé mais très peu insonoriser, prix de base complètement surévalué. Bonne hôtel dans la généralité
Stayed 3 nights in Feb 2018
Response from N on 19 Feb 2018
Thank you! Hope to see you again.

10/10 Excellent

Hüzeyfe Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
Ailenizle çekinmeden kalabileceğiniz bir otel temiz, saray surlarının hemen yanı başında kendinizi harem odasında hissede bilirsiniz :)
Stayed 1 night in Dec 2017
Response from N on 26 Jan 2018
Thank you for your time! Hope to welcome you soon. Regards

6/10 Okay

marcela, buenos aires

Liked: Cleanliness
Disliked: Room comfort
La cama muy incomoda!! Y almohadas viejas y la habitación pequeña
Stayed 6 nights in Oct 2017
Response from N on 8 Dec 2017
Thank you very much for your review. We will do our best to optimize. Hope to welcome you soon. Best regards

10/10 Excellent

Hakan, Munich, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Close to all Sightseeings
This Hotel is very modern and so clean. The Room is comfortable and big enough and we had a sea view to the beautiful bosphorus.The Hotel Staff is very nice and helps you with all your questions.The Breakfast is tasty and varied every day. It's Close to the Sightseeings (only 5 minutes to walk) I really recommend it to everyone.
Stayed 6 nights in Aug 2017