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Overview of Crowne Plaza Istanbul - Old City, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Crowne Plaza Istanbul - Old City, an IHG Hotel

5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGrand Bazaar10 min walk
    Popular LocationSuleymaniye Mosque14 min walk
    Popular LocationThe Egyptian Bazaar19 min walk
    AirportIstanbul (IST)49 min drive

Choose dates to view prices

About this area

Istanbul

Located in Istanbul's Istanbul City Center neighbourhood, Crowne Plaza Istanbul - Old City, an IHG Hotel is in the city centre and near a metro station. The area's natural beauty can be seen at Gulhane Park and Florya Beach, while Hagia Sophia and Topkapi Palace are cultural highlights. Check out an event or a game at Vodafone Arena, and consider making time for Isfanbul Theme Park, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Grand Bazaar - 10 min walk
  • Suleymaniye Mosque - 14 min walk
  • Rustem Pasha Mosque - 19 min walk
  • The Egyptian Bazaar - 19 min walk
  • Turkish and Islamic Art Museum - 20 min walk

Getting around

  • Laleli-University Station - 2 min walk
  • YeniKapi Station - 10 min walk
  • Istanbul (IST) - 47 min drive

Restaurants

  • Where to eat
  • Shebap – Serves breakfast, lunch and dinner.

About this property

Crowne Plaza Istanbul - Old City, an IHG Hotel

Luxury Istanbul hotel in Istanbul City Center, walk to Grand Bazaar
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 257 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Crowne Plaza Istanbul - Old City, an IHG Hotel offers 257 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 54-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Healthia Spa & Wellness has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (EUR 10 per day)
  • Secured uncovered valet parking on site (EUR 10 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: EUR 13 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • German
  • Russian
  • Turkish

Business services

  • Business centre
  • Computer station
  • Conference space (1507 square feet)
  • Coworking spaces
  • Meeting rooms 3

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 54-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 25 2021 to February 28 2021 (dates subject to change):
  • Fitness facilities
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 13 per person (approximately)
  • Airport shuttle fee: EUR 60 per room (one-way)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 6 years old)
  • Uncovered self-parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Istanbul City
Crowne Plaza Istanbul Old City
Crowne Plaza Old
Crowne Plaza Old Hotel Istanbul City
Crowne Plaza Istanbul Old City Hotel Istanbul
Wyndham Istanbul Old City Hotel
Wyndham Old City Hotel
Crowne Plaza Istanbul Old City Hotel
Wyndham Old City
Istanbul Old City
Crowne Plaza Old City Hotel
Crowne Plaza Old City
Crowne Plaza Istanbul Old City
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 253 out of 644 reviews
5 - Excellent 39%
Rating 4 - Good. 226 out of 644 reviews
4 - Good 35%
Rating 3 - Okay. 89 out of 644 reviews
3 - Okay 14%
Rating 2 - Poor. 44 out of 644 reviews
2 - Poor 7%
Rating 1 - Terrible. 32 out of 644 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mostly the other passengers was Arab people
Stayed 7 nights in Apr 2021

1/5 Terrible

Stayed 5 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel even is not 5 stars internet poor signal bad Customer service small room
Stayed 2 nights in Mar 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally don’t Recommend it at all very noisy and no Internet connection people in front thy are not helpful never come to this hotel again
Stayed 6 nights in Feb 2021